Support for children and parents

Should you need help or support please contact an agency to support your need.

If you are in immediate danger please call 999

Supports for Children and Young People

Child Line

However you feel, we're here for you. Contact us on the phone or online. Try getting support from other young people on our message boards or by writing to Sam.

0800 1111

Anti-Bullying Alliance

Advice for parents and children about bullying


Free, safe and anonymous online support for young people.

Young Minds

Text the Young Minds Crisis Messenger, for free 24/7 support across the UK if you are experiencing a mental health crisis.

Text YM to 85258

Call: 0808 802 5544

Child line - Taking care of yourself

Lots of things in life can leave you feeling overwhelmed, numb or stressed. But we’ve got tips and ideas to help you calm down, take care of yourself and feel better.

0800 1111

Centre 33

Centre 33 is here to support young people in Cambridgeshire and Peterborough with a wide range of issues.

We are proud to make listening to you the foundation of what we do. We are non-judgemental and here to help in whatever way we can.

Call: 0333 4141809

Text: 07514 783745

UK Safer Internet Centre

To report and remove harmful online content


For advice on making a report about online abuse

Supports for Mental Health


We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding. We won't give up until everyone experiencing a mental health problem gets support and respect.

Call: 0300 123 3393

Text: 86463


Samaritans works to make sure there's always someone there for anyone who needs someone.

Call: 116 123

Hub of Hope

Download the app or go onto the website to find support networks near you.

Young Minds: Coping with the coronavirus

The coronavirus (COVID-19) pandemic is a difficult time for a lot of people, but for those with obsessive compulsive disorder (OCD) it may be particularly challenging. Charlie, 21, shares their tips on coping.

Young Minds : Coping with an eating disorder.

For people with eating problems, the coronavirus pandemic poses some unique challenges. Author and mental health campaigner Hope Virgo shares her advice for coping at this difficult time

Ways to Help - COVID_19.pdf

Nacoa: Advice Sheet

Ways to help children of alcohol-dependent parents


Internet Matters

For support for parents and carers to keep their children safe online

London Grid for Learning

For support for parents and carers to keep their children safe online


For support for parents and carers to keep their children safe online

UK Safer Internet Centre

Advice for parents and carers

Think you know

Thinkuknow is the education programme from NCA-CEOP, a UK organisation which protects children both online and offline.

Parent Info

Parent Info is a collaboration between Parent Zone and NCA-CEOP, providing support and guidance for parents from leading experts and organisations.

Services for Families


Support for mental health, young carers, parents in prison, alcohol and substance abuse and children seeking asylum.


Whole family support, young carers, domestic abuse, parenting courses, imprisonment and preventing Child Criminal Exploitation (CCE).


Relationship support for everyone.

Edward's Trust

Supporting children and families facing loss and surviving bereavement .

0121 454 1705

Care for the Family: Bereavement Support

Coping with the pain and heartache of a close bereavement is always difficult – not least when it’s accompanied by a sense of loneliness and a feeling that no one understands. We want to help those who are living with loss to discover hope for the future, and the strength to rebuild their lives and the lives of their families.

Family Action

Family Action transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across the country.

Call: 0808 802 6666

Winston's Wish

Winston’s Wish supports bereaved children, young people, their families, and the professionals who support them.

08088 020 021

The Child Bereavement Network

The Childhood Bereavement Network (CBN) is the hub for those working with bereaved children, young people and their families across the UK. We underpin our members’ work with essential support and representation: bringing them together across localities, disciplines and sectors to improve bereavement care for children

They are the future

Supporting parents to do their best for children and young people's wellbeing.

Support For Domestic Violence and Abuse

Women's Aid

Connect to a support worker with our new instant messaging service Send an email to one of our support workers. We will reply in 5 working days. Get help on housing, safety planning, dealing with police and more. Speak to other women in our supportive community of survivors.

National Centre for Domestic Violence

A free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.

Call: 0800 970 2070

Text: NCDV to 60777

Other Information and Resources

energyCovid 19 - Resources - 03-04-2020

Energy Bills Support

This document provides you support with energy companies you are a prepay customer.

Parenting Cue Cards

Do you ever struggle with what to do in tough parenting situations?

We worked with the Yale Center for Emotional Intelligence to bring you the answers you need.


We’ve collated some of our favourite ways to keep kids entertained, active and learning from across the web. You can find them right here on our blog, Hoop Rolling. We hope you find them useful.

Anna Freud: Self Care

Young people told us that when they are struggling they are usually told to see a professional. They don’t often get much advice about how they could help themselves.

So, we spoke to professionals and looked at academic research. Then we drew up a list of strategies young people can use.

Creative Education

Free courses on self-soothing strategies and staying mentally well

Chat Health

Confidential help and advice. It’s safe and easy for you to speak to a qualified health professional. Just send a message, you don’t have to give your name.

Discreet and quick. It only takes one message to start making a difference. You’ll get confidential advice from trained health staff in your area.