Embedded Files
Effective Date: November 15, 2025
ElectriQ is developed and managed by Only ElectriQ Solutions Pvt Ltd. (“we,” “our,” or “us”).
This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our "ElectriQ".
1. Information We Collect
1. Information We Collect
We may collect the following types of information when you use our app:
Personal Information: such as your name, phone number, email address, and other identifiable details required for registration or verification.
Location Information: used for vehicle tracking, pickup/drop-off management, and navigation.
KYC & Identity Data: details submitted for verification (like Aadhaar, PAN, or Driving License) through verified third-party APIs.
Usage Data: app activity logs, preferences, and in-app behavior.
Device Information: device model,IP address, operating system, and unique identifiers.
2. How We Use Your Information
2. How We Use Your Information
We use collected information to:
Provide, operate, and maintain the EV rental services.
Facilitate bookings, payments, and identity verification.
Improve app performance and user experience.
Communicate with you via email, SMS, or WhatsApp (for updates or support).
Ensure compliance with legal and regulatory requirements.
Detect and prevent fraudulent or unauthorized activity.
3. Third-Party Services We Use
3. Third-Party Services We Use
We use certain trusted third-party providers to deliver core features and improve our app’s functionality.
These include (but are not limited to):
Each third-party service has its own privacy policy governing how your data is processed and stored.
We recommend reviewing them for more details:
Firebase (Google): Analytics, crash reporting, authentication
Zixflow: Whatsapp Communication, notifications, and CRM-related automation.
Surepass.io: KYC and identity verification services (Aadhaar, PAN, Driving License).
Payment Gateways: Secure transactions
4. Data Retention
4. Data Retention
We retain your information only as long as necessary to provide our services or comply with applicable laws.
Once your data is no longer required, it will be securely deleted or anonymized.
5. Data Security
5. Data Security
We use advanced security practices, including encryption and access controls, to safeguard your information against unauthorized access, loss, or misuse.
6. Your Rights
6. Your Rights
You have the right to:
Access and correct your data.
Request deletion of your data, subject to legal obligations.
Withdraw consent for data collection or processing.
Contact us for any privacy concerns.
Contact: info@electriq.co.in
7. Changes to This Privacy Policy
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be effective immediately once it is posted within the app or on our official website.
We reserve the right to modify or update this Privacy Policy at any time without prior notice to users.
It is your responsibility to review this page periodically to stay informed of any changes.
8. Contact Us
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data-handling practices, please contact us:
Email: info@electriq.co.in
Company: Only ElectriQ Solutions Pvt Ltd.
Page updated
Report abuse