Information on this page is specific to parents with a child enrolled in Edgenuity or Odysseyware through the ECOESC.
The East Central Ohio ESC provides only instructional support to students and school districts. We are unable to provide technical support for the variety of devices on two different platforms. Therefore, we recommend students who are having technical difficulties reach out to the appropriate company technical support team.
Edgenuity Technical Support
(877) 202-0338 or CustomerSupport@edgenuity.com
Odysseyware Technical Support
(877) 251-6662
Hours:
Mon - Fri 7:30AM (EST) to 9:30PM (EST)
Sat - Sun 9:00AM (EST) to 5:00PM (EST)
While Edgenuity does support the use of Apple iOS tablets with their curriculum, a couple of changes do have to be made in order for the device to work properly. Please use the link to the right to access the document outlining these changes.