1. 2020-02: Red-Tape Reduction Measures in the Creation of One-Stop Shops

2. 2020-01: Advisory for the Adoption of Fast-Track Measures during COVID-19 State of Calamity

1. ARTA-MC No. 2022-06: National Policy on Regulatory Management Systems (NPRMS)

2. ARTA-MC No. 2022-05: Guidelines on the Implementation of the Harmonized Client Satisfaction Measurement

3. ARTA-MC No. 2022-04: Guidelines on the Implementation of the Report Card Survey (RCS) 2.0

4. ARTA-MC No. 2022-02: Reiterating the Provisions of the Ease of Doing Business and Efficient Government Service Delivery Act of 2018 or R.A. 11032 on Automatic Approval or Automatic Extension for Pending Applications or Requests of Agencies Beyond the Prescribed Processing Time and For The Submission of the Zero Backlog Report

5. ARTA-MC No. 2022-01: Extension and Harmonization of the Deadline of Submission of Client Satisfaction Measurement Report

6. ARTA-MC No. 2021-11: Guidelines for Nationwide Implementation of Referral and Handling of Complaints Involving Sec. 12 (f) and 21 (a) to (g) OF R.A. NO. 9485, as Amended by R.A. No. 11032 to the Committee on Anti-Red Tape (CART) and/or Legal Offices of Government Agencies

7. ARTA-MC No. 2021-10:   Validation Guidelines on Citizen's Charter Compliance for the Fiscal Year 2021 Performance Based-Bonus (PBB)

8. ARTA-MC No. 2021-09: Issuance of the Whole-of-Government Reengineering Manual

9. ARTA-MC No. 2021-08: Guidelines for Pilot Implementation of Referral and Handling of Complaints Involving Sec. 21 (a) to (g) of R.A. no. 9485, as Amended by R.A. no. 11032.   

10. ARTA-MC No. 2021-07: 2021 revised Rules of Procedure Implementing Electronic Complaints Handling

11. ARTA-MC No. 2021-06: Interim Guidelines and Updates on the Implementation of the Requirement for Regulatory Impact Assessment (RIA) and Request for Regulatory Mapping

12. ARTA-MC NO. 2021-05: Reporting Mechanism on the Compliance to the Automation Requirements of Section 11 (C) Republic Act No. 11032.

13. ARTA-MC NO. 2021-03:  Final Notification for Government Offices which have not Previously submitted their Citizen’s Charter and Certificate of Compliance since the Enactment Of R.A. No. 11032 and Extension of Submission of Updated or Revised Citizen’s Charter.

14. ARTA-MC NO. 2021-01: Guidelines on the Mandatory Onboarding of Trade Regulatory Government Agencies to the TRADENET as Endorsed by the EODB-ART Advisory Council through their Resolution No. 12, Series of 2020  

15. ARTA-MC NO. 2020-07: Guidelines on the Designation of a Committee on Anti-Red Tape (CART) in the Agencies Concerned in Compliance with Republic Act (RA) No. 11032, otherwise known as the "Ease of Doing Business and Efficient Government Service Delivery Act of 2018", and its Implementing Rules and Regulations (IRR) 

16. ARTA-MC  NO. 2020-06: Guidelines on the Issuance and/or Reinstitution of Permits and Licenses under the "New Normal".

17. ARTA-MC  NO. 2020-05: 2020 Rules of Procedures for Complaints Handling and Resolution

    • Template 1: Affidavit of Completeness

    • Template 2: Certificate of No Case Involving the Same Issues and Parties

18. ARTA-MC-2020-04: Guidelines for Compliance to Administrative Order No. 23, s. 2020

    • Template 1: Compliance Report Template

19. Office of the President's AO 2020-23: Eliminating Overregulation to Promote Efficiency of Government Processes

20. ARTA-MC-2020-03A: Amendment to Memorandum Circular No. 2020-03

21. ARTA-MC-2020-03: Extension of Deadline of Submission of Citizen's Charter and Suspension of Processing Times in the Delivery of Government Services in Luzon Area in light of the Imposition of the Enhanced Community Quarantine

22. ARTA-MC-2020-02A: Amendment to Memorandum Circular No. 2020-02

23. ARTA-MC-2020-02: Issuance of Order of Automatic Approval or Automatic Extension for Pending Transactions Beyond the Prescribed Processing Time of 3-7-20 Working Days

24. ARTA-MC-2020-01: Requiring Risk-Profiling and Removing Locational Clearance as a Requirement for Initial Application/ Renewal of Business Permit of Commercial Establishments located in Shopping Malls and Central Business Districts

25. DOF-ARTA-FDA JMC 2020-01: Creation of Bayanihan One-Stop Shop for Securing License to Operate to Import COVID-19 Critical Commodities for Commercial Distribution

26. ARTA-MC-2019-03: Submission of List of All Pending Government Contracts to the Anti-Red Tape Authority on or Before 09 December 2019 in line with the President Rodrigo Roa Duterte's Directive to Act upon all Pending Government Contracts by 15 December 2019

27. ARTA-MC-2019-02A: Supplemental Guidelines on ARTA Memorandum Circular No. 2019-002, s. of 2019

28. ARTA-MC-2019-02: Guidelines on the Implementation of the Citizen's Charter

    • Template 1: Citizen's Charter Editable Template

    • Template 1A: Citizen's Charter Template Guide

    • Template 2: Certificate of Compliance

15. Initial Evaluation of ARTA

1. Republic Act No. 11032: Ease of Doing Business and Efficient Government Service Delivery Act of 2018

2. CSC-ARTA-DTI JMC: Implementing Rules and Regulation (IRR)

1. Administrative Order No. 2019-20: Guidelines on the Ease of Doing Business

2. Citizen's Charter

1. Guidelines on the Grant of the Performance-Based Bonus (PBB) for Fiscal Year (FY) 2022 under Executive Order No. 80 s., 2012 and Executive Order No. 201 s 2016

2. 1.1 Template 1: Modified Form A 

3. Guidelines on the Grant of the Performance-Based Bonus (PBB) for Fiscal Year (FY) 2021 under Executive Order No. 80 s., 2012 and Executive Order No. 201 s 2016

4. Guidelines on the Grant of the Performance-Based Bonus (PBB) for Fiscal Year (FY) 2020 under Executive Order No. 80 s., 2012 and Executive Order No. 201 s 2016

   1. 1.1 Template 1: Annex 3A (Form A)

   2. 1.2 Template 2: Annex 3B (Form A1)

   3. 1.3 Template 3: Annex 4  (AO25 Guidelines)

   4. 1.4 Client Satisfaction Measurement Report (Harmonized Form)

5. Guidelines on the Grant of the Performance-Based Bonus (PBB) for Fiscal Year (FY) 2019 under Executive Order No. 80 s., 2012 and Executive Order No. 201 s 2016

6. 2.1 Annex 3A-Template

1. Client Satisfaction Measurement Survey Form

   • Guidelines: Client Satisfaction Measurement Survey  

   • PDF Template: Client Satisfaction Measurement Survey Form 

   • Editable Template: Client Satisfaction Measurement Survey Form 

   • Editable Template: Client Satisfaction measurement Survey Report  

   • 2022 Annual Client Satisfaction Measurement Report: 2022 Annual Client Satisfaction Measurement Report 

2.  BRIEFER 

   • EODB Act Briefer 

   • ARTA EODB Briefer.ppt 

   • Citizen's Charter Briefer

FOR INQUIRIES, EMAIL US at cart@dswd.gov.ph