Drivelink Ltd Privacy Policy: Last updated 08/01/2026

DriveLink Ltd (“DriveLink”, “we”, “us”) provides fleet compliance, fine notification, and operational analytics services.

1. Information we collect

Depending on usage, we may collect and process:

Business & fleet data

• Company name and contact details

• Fleet size and operational metadata

Driver-related data (provided by fleets)

• Phone number (primary identifier)

• Optional name or email address

• Vehicle assignment information (where available)

Vehicle & compliance data

• Vehicle registration numbers

• Fine and citation details (reference numbers, dates, locations, issuing authority, amounts)

• Payment and resolution timestamps

Usage & interaction data

• Message delivery and response events

• Payment interaction events

• Resolution timelines

We do not collect national ID numbers, driving licence numbers, dates of birth, or home addresses at MVP stage.

2. How we use information

We use collected information to:

• Notify drivers of fines and compliance deadlines

• Facilitate fine payment workflows on behalf of fleets

• Maintain operational audit trails

• Measure response times and resolution outcomes

• Produce aggregated operational insights for fleet clients

• Develop internal analytics models related to compliance behaviour and reliability

These analytics may contribute, in the future, to non-financial behavioural indicators designed to reflect compliance and responsibility patterns.

No financial credit scoring or lending decisions are performed.

3. Behavioural analytics & future services

DriveLink may analyse historical compliance and interaction data to identify patterns such as timeliness, consistency, and responsiveness.

Any future behavioural indicators:

• Are earned through actions, not borrowing

• Are non-financial in nature

• Are not shared publicly

• Are not used for automated decision-making

Drivers and fleets will be informed prior to any material expansion of these services.

4. Messaging & communications

Drivers may receive SMS or WhatsApp messages relating to fines, deadlines, or compliance actions associated with vehicles they operate.

Messages are transactional and operational, not marketing communications.

5. Payments

Payments are processed securely by third-party providers such as Stripe.

DriveLink does not store full card details.

6. Data sharing

We may share data with:

• Messaging providers (e.g. SMS or WhatsApp platforms)

• Payment processors

• Issuing authorities where required for resolution

We do not sell personal data.

7. Data retention

Data is retained only as long as necessary for:

• Operational use

• Legal and compliance obligations

• Dispute resolution

• Aggregate analytics

8. Your rights

Individuals may request access, correction, or deletion of their personal data, subject to legal and contractual obligations.

9. Contact

Email: ceo@drivelink.org.uk

Company: DriveLink Ltd

Registered in England and Wales