Customer UX Trainee (IEFP)
Customer UX Trainee (IEFP)
Dott is an e-commerce platform that links national and international sellers to buyers in Portugal with the mission of digitizing Portuguese small brands. Launched in May 2019, Dott already has hundreds of sellers and thousands of products, making it the largest online shopping in Portugal.
To maintain this pace of growth, Dott counts on the best talents, relies on the best business practices, and promotes a differentiating work culture. With a startup soul, at Dott there is maximum freedom and maximum accountability, also counting on total transparency and availability among all departments and employees.
At Dott we go above and beyond to ensure that everyone is happy at work and that the experience is focussed on giving every business the opportunity to achieve greater things through e-commerce. This is our spirit: that everyone at Dott continuously achieves more, and for this, we believe in the power of having a strong community.
Whoever joins Dott believes in this vision, but also knows that we focus on the people who work in making this happen. They also know that they can grow in a place that makes everyone feel like they belong to a common project.
Relevance for the organization:
Buyers' Team is responsible for everything that is related to the acquisition and retention of Dott buyers. From the planning of a campaign to the strategy to make a client comeback in the future for another purchase. No one is more important than our buyers! Communication, visual coherence, performance and sales are the fundamentals of the Buyers' Team.
Guarantee all daily updates in the website (json coding is a plus)
Develop new landing pages, A/B tests, experiences or HTML formats to communicate campaigns, products recommendations, blog articles and more
Be able to work with an Excel/Google Sheets files in order to organize campaigns and product selection.
Always guarantee the good functioning of the website and campaigns
Work directly with the person responsible for the communication planning of Dott and all Buyer Team in order to assure that all strategies are executed
Basic understanding of UX & UI principals (Knowledge of HTML, CSS and Javascript)
Proficient in the use of Google G Suite, mainly Google Sheets.
SEO knowledge for validation of text contents.
Very organized and goal oriented
Creativity and team spirit
Proactivity with a growth mentality
Bachelors or Masters Degree related to digital arts or technology
Experience in Marketing and communication projects (preferential)
Experience with web programming languages (HTML, CSS or Javascript)
We expect the candidate to love to help and implement effective On Site Campaigns, be involved in selecting the best products for conversion and create outstanding solutions to improve Dott growth results. The candidate is also expected to focus on the customer experience validating reviews and creating personalized experiences with advisor.
Porto, Lisbon or Remote.
Eligible for an IEFP internship
Extra days of vacation
Flexible hours and possibility to work from home
Team Buildings and activities
Drinks & Snacks