Donside Community Council’s Resilience Planning Group have been working on an emergency plan for Donside. A network of welfare hubs has been formed throughout Donside and include centres at the village halls at Corgarff, Lonach , Glenbuchat , Towie. Lumsden and Tullynessle. We are also working on extra capacity in and around Alford. The hubs will provide shelter and act as welfare centres if people need to leave their homes.
Using a grant from the SSEN Resilient Communities Fund, each of the above Halls has been provided with a kit box of items that will be useful in most emergencies as identified in the Community Risk Register. Details of the hub network will be published in a booklet which will be delivered to all households in the Donside area. More information will be published on the Donside Community Council Facebook Page and on this page of our website as it becomes available.
PREPARING YOUR HOUSEHOLD FOR AN EMERGENCY
The following advice will be useful in order to keep you and your family safe during an emergency , in particular during interruption to utilities, dangerous travel and flooding. Prepare your household to cope until other emergency responses are available. This can take up to 72 hours in extreme circumstances.
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Make a kit of useful items such as
A battery radio (remember spare batteries) or wind up radio
Battery operated hand or head torches or a wind up torch
Camping stove with a supply of gas and/or fuel for a wood burner or and open fire
Hot water bottles and blankets
A flask
Bottled water, tinned food or packet food including pet food and supplies
A basic first aid kit
You should also know how to turn off your water and electricity supply. Keep important documents such as passports, birth certificates and insurance policies safe and to hand.
If you take medication make a list and make sure you take your medication with you if you are asked to leave your home.
If you have warning of an emergency useful things to do are to check you have enough fuel in your car and charge up equipment that require battery power, for example your mobile phones etc.
If your property is in danger of flooding, sandbag all doors and ground level air vents, turn off your electricity and water and unplug electrical items. Move items that you want to protect upstairs or to a safe place. Sign up to SEPA flood warnings at https://floodline.sepa.org.uk/floodingsignup/
If you are in a vulnerable group , or someone you know is, then you can sign up to the Priority Services Register (PSR). This is a free, UK wide service . It helps utility companies, including energy suppliers, electricity, gas and water networks to look after customers who have extra communication, access or safety needs in the event of a power cut, gas or water supply interruption. https://www.thepsr.co.uk
Being a good neighbour is also valuable. Form a ‘bubble’ which can support each other drink an emergency.
All of these preparations are made in the hope that we never have to use them but recent experiences have shown us how vulnerable we can be especially in our rural areas.
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Your Hub must have power for you to be able to make calls using our Digital Voice service.
If there's a power cut, you'll need an alternative method to make calls, such as a mobile phone.
If you live in an area where you believe you have no mobile reception, or you don’t have access to a mobile phone please give us a call on 150.
A Battery Backup Unit (BBU) provides power to your hub for at least an hour if there’s a power cut. This is so you can still make emergency calls from your Digital Voice phone or existing corded handset.
You’ll need to make sure you've connected your digital handset to your Smart Hub or plug your corded handset into the phone port in the back of your hub.
We're working with medical equipment providers while they update their equipment, but please make sure with your own equipment provider that they will have a backup available for you.
If you would like to register as a vulnerable customer, visit our Here For You page.
Slide open the battery compartment of your Battery Back Up Unit and remove the battery.
Slide the battery back in part of the way so you can connect the red wire to the red terminal.
Slide the battery in fully and replace the cover.
Plug the Battery Back Up Unit into the mains using the power cable.
Turn On the mains power.
The Battery Back Up Unit status light will show green.
Unplug your hub’s existing power cable.
Connect the hub to the Battery Back Up Unit using the supplied hub connector cable.
Your hub light will show green, then amber, then finally blue once the hub is up and running.
The battery takes 24 hours to become fully charged but you can still use your hub in the meantime.
Useful Websites: Sign up for alerts and support from these organisations