Tech Support

Tech Support during Remote Learning

CAN I TAKE A CHROMEBOOK HOME?

All students in grades ECE through 8th may request a Chromebook device and charger for use with Remote Learning.

WHAT IF MY DEVICE IS NOT WORKING, DAMAGED OR BROKEN? HOW DO I COMPLETE REMOTE LEARNING ACTIVITIES?

Remote Learning can be completed on almost ANY connected device you have in your home including desktop, laptop, tablets, and even mobile devices in some cases! If you have an emergency and your Chromebook is not working you can supplement with a personal device.

CAN I GET MY DEVICE REPAIRED?

Yes - the PG Technology Department will be providing replacement/repair services for PG Chromebooks during Remote Learning. Technology Staff will be onsite daily in order to provide support. In order to request a repair or replacement of your Chromebook please send an email request to webmaster@dist46.org

DO YOU HAVE A QUESTION THAT CAN BE ANSWERED ONLINE?

PG Technology Department continue to answer Technology related questions from parents/students and provide remote support whenever possible!

To submit a support question to the Technology Department please send a message to: webmaster@dist46.org

PLEASE READ:

The PG Technology Department kindly requests your patience as we address each Tech Support Request. Your cooperation and understanding during this unprecedented time is very much appreciated!

There may be some types of Tech Support Requests that we simply cannot provide due to the unique nature of this scenario and the many unknown variables that exist - many which are out of our control. It is our intention to offer as much Tech Support Assistance as reasonably possible considering these unique circumstances.

We are in this together!