Benefits of PAVE Platform

• What are the benefits of using PAVE?

PAVE provides businesses a fast and efficient way to capture vehicle data and generate condition reports. With PAVE, businesses can improve their customer experience, reduce costs, and eliminate human inspection errors.

• How can PAVE improve my business performance?

By automating the vehicle inspection process and providing accurate condition reports, PAVE can help businesses streamline their operations and reduce costs. PAVE can also improve the customer experience by providing faster and more accurate appraisals.

• What advantages does PAVE have over its competitors?

PAVE's AI and machine learning technology allow faster and more accurate condition reports than its competitors. PAVE's platform is also highly customizable, allowing businesses to tailor the inspection process to their needs.

Target Audiences and Use Cases

• Which industries can benefit from PAVE's products and services?

PAVE's products and services are helpful in various industries, including automotive, fleet management, and leasing portfolios. 

• What are the everyday use cases for PAVE?

Everyday use cases for PAVE include vehicle appraisals, trade-ins, lease-end maturities, and fleet inventory inspections. You can learn more about use cases here. 

• How can PAVE be customized for my business needs?

PAVE can be customized to meet a business's needs through customizable capture workflows, user access and permissions, and API integrations.

How PAVE Products and Services Work

• How does PAVE use AI and machine learning?

PAVE uses AI and machine learning to analyze vehicle data and generate accurate condition reports. PAVE's AI technology can recognize and analyze specific vehicle features and can even detect damage that may not be visible to the human eye.

• What are the different products and services offered by PAVE?

PAVE offers several products and services, including its flagship PAVE Capture platform, which allows businesses to capture vehicle data and generate condition reports. PAVE also offers a suite of APIs that allow businesses to integrate PAVE's technology into their own software applications. You can learn more about our product here. 

• How does PAVE integrate with other platforms?

PAVE integrates with other platforms using its suite of APIs, which allow businesses to access PAVE's technology from within their own software applications.

• What customization options are available for PAVE products and services?

PAVE's products and services are highly customizable, allowing businesses to tailor the inspection process to their specific needs. Customizable options include capture workflows, user access and permissions, and API integrations.

• How does PAVE use AI and machine learning?

PAVE uses AI and machine learning algorithms to analyze images of vehicles and generate accurate condition reports, grading, and repair recommendations.

• How can AI and machine learning improve my business performance?

Businesses can streamline their operations, reduce costs, and improve the customer experience by automating the vehicle inspection process and providing real-time data and analytics.

• What are the key features of PAVE's platform?

PAVE's platform includes features such as AI and machine learning technology, customizable capture workflows, and integration with other platforms through APIs.

• What is the role of PAVE's Quality Assurance team?

PAVE's Quality Assurance team ensures the accuracy and consistency of its products and services.

• How does PAVE ensure the quality of its products and services?

PAVE uses a combination of AI and human inspection to ensure the quality of its products and services.

• What is PAVE's grading and reporting system?

PAVE's grading and reporting system provides users with detailed information about a vehicle's condition, including a grading score, recommended repairs, and high-quality images. You can learn more about grading here. 

• How can I access and use PAVE's grading and reporting system?

Users can access PAVE's grading and reporting system through the PAVE Dashboard. You can learn more about it here. 

Platform Configuration and Customization 

• Where Do I login into my Account? 

To access your Dashboard, please click here. 

• How can I customize the Branding in my account?

Go to your Dashboard, Settings and click on Branding. PAVE API allows for customization and white labeling of the User Interface and Conditional Reports to meet your custom requirements.

• How do I create and manage API keys?

To create and manage API keys, you can go to your account dashboard and click on the Developer Tab, then API Key, and finally, create a key. You can learn more about the process here. 

• How can I create custom workflows and capture flows for my PAVE account?

You can use the "Custom Capture" section in the PAVE dashboard to create custom workflows, and capture flows for your PAVE account. This allows you to create custom content-driven photo capture flows based on your requirements. You can learn more about the process here. 

• Should we prompt users to disclose interior damages manually? or are they captured in any way throughout the PAVE process?

The 2nd picture asks for a shot of the interior from the driver's door. We can assess the overall condition of the interior using this image. We will indicate whether the interior looks were worn or not. If you require additional interior images, you can use our Custom Capture feature and ask the customer whether there is any other interior damage. Then, ask them to take a picture of anything relevant. Let me know if you want me to walk you through the setup for that.

• How can I configure and manage user access and permissions for my PAVE account?

You can configure and manage user access and permissions for your PAVE account by going to your dashboard and clicking "Users"  under Settings. You can learn more about user management here. 

• Is there a way to delete test inspections from the dashboard?

Unfortunately, you cannot delete inspections from the dashboard. The best way is to use the Test key for all testing purposes, and these inspections can stay restricted to the 'Test' View only. You can learn more about Test views here. 

• Can sessions Expire? 

You can set up an expiration timeframe under the key settings. If you don’t, then there will not expire. Whether they wait 2 minutes or 2 days, the SMS link will begin the inspection as soon as they click it. The SMS link acts as a receipt so that if the user gets interrupted during the capture (e.g. phone call comes in or they get a text/email), all they need to do is return to the SMS, click it again, and it will return them to the "GET STARTED" page. Clicking on "GET STARTED" will take them back to whatever point they were at in the inspection. You can learn more about Expired sessions here. 

• What is VIN decoding?

VIN decoding is the process of extracting information about a vehicle from its Vehicle Identification Number (VIN). You can learn more about the process here. 

• How does PAVE's VIN decoding process work?

PAVE uses advanced algorithms to extract and analyze a vehicle's VIN data and provide accurate and detailed information about its make, model, year, and other specifications.

• What factors were taken into consideration when determining the default cost for PAVE's Estimate?

PAVE's Estimate default values are derived from a proprietary data set, spanning several years of data collection from one of the largest fleet management companies in the industry. We meticulously gathered thousands of invoices to create a comprehensive and generic estimate table suitable for all vehicle types. The default labor cost of $75 per hour is based on average labor rates across North America.

While the cost of parts remains relatively consistent, labor costs may vary depending on the region. It's important to note that these repair estimate costs are not quotations but rather provide a reliable approximation that leans towards the higher end to allow for flexibility. However, you can customize the values for each of the four repair methods: REPLACEMENT, REPAIR & REFINISH, REFINISH ONLY, and PDR REPAIR (marked as N/A if not applicable) associated with each component.

Moreover, you can set the standard labor rate to accurately calculate the total cost for each repair based on the region where the vehicle would be serviced.

Developer Resources & API Integration Documentation

• What APIs and webhooks does PAVE offer?

PAVE offers a RESTful API that allows businesses to integrate its platform with their existing systems. Webhooks are also available to notify users of certain events in the PAVE platform. You can learn more about Webhooks here. 

• What are PWA, widgets, and shareable links?

PWA stands for Progressive Web App, a web-based application that can be accessed on mobile devices. Widgets are small applications that can be embedded in a website or mobile device. Shareable links are URLs that can be shared with others to access specific content. You can learn more about the process here. 

• How can I integrate PAVE's APIs with my existing systems?

To integrate PAVE's APIs with your existing systems, you will need to follow the documentation and guides provided by PAVE. You can find the Developer and Integration instructions here. 

• What programming languages and technologies are supported by PAVE's API?

PAVE's API supports various programming languages, including Python, PHP, Ruby, and Java. The API also supports REST and JSON web services.

• Is there a developer community or forum where I can connect with other PAVE developers?

PAVE does not have a developer community or forum, but developers can contact PAVE's support team for assistance with API integration and development.

• When a developer tests the SMS workflow on their phone, is there an easy way to complete the report with test pictures without running outside to your car to take all the pics? 

On your test dashboard, you have 12 completed inspections. You can use the images from any of those completed inspections for testing. Even though they have already been inspected, they can be used again. Go to the dashboard, click the "PHOTOS" button for any completed inspection, and then download all 13 photos. These can now be used in sequence to complete any testing. If you are looking for multiple vehicles, as mentioned, you do have 12 available on your dashboard that can be used for variety.