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See below for some common Technology Tips, Tricks, & Troubleshooting!
If the below Tips & Tricks don't help you self-troubleshoot, and you have a bigger problem that can't be resolved, please proceed directly to submitting a Trouble Ticket. Many technology problems are best resolved through the IT experts!
* Laptop/Chromebook login/connection issues ~ check the wifi is turned on (some laptops have wifi switches in front) and check that the wifi is connecting to the correct network
> The Chromebooks connect to the Kindle_Guest Network ~ check this by clicking on the signal symbol in the bottom right corner; if it's on Deptford_Guest, wait a minute for it to scan and find other networks and when the Kindle appears, click to connect to it.
* Printer ~ many problems can be resolved with clearing/stopping any issues, and then unplug/replug. See your Dept Head or Alexis Lukas for new ink.
* When in doubt, try a restart or unplug/replug (wait at least 10secs between)
* Projector filters ~ it's a good idea to clean these out every few months to avoid over heating of bulbs.
* Projector bulbs ~ when the screen begins to fade/discolor/turn off, it may be time for a new bulb (which you submit a Trouble Ticket for). First check to make sure all projector connections are secure.
* SMARTBoard Orientation ~ anytime your projector shifts or things don't seem to align, simply orient the board through its control panel on your computer.