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SDO Citizens Charter

SDO Cauayan City Citizens' Charter ver.2025

OFFICE OF THE SCHOOLS DIVISION SUPERTINTENDENT
Issuance of Foreign Travel Authority
1.1 Issuance of Foreign Official Travel Authority
1.2 Issuance of Foreign Personal Travel Authority
BUDGET UNIT
Processing of ORS
Posting/Updating of Disbursement
CASH UNIT
Handling of Cash Advances
INFORMATION AND COMMUNICATIONS TECHNOLOGY UNIT
User Account Management for Centrally Managed Systems
Troubleshooting of ICT Equipment
Uploading of Publications
LEGAL UNIT
Issuance of Certificate of No Pending Case
PERSONNEL UNIT
Application for ERF (Equivalent Record Form)
Application for Leave
Application for Retirement
Issuance of Certificate of Employment
Issuance of Service Record
Loan Approval and Verification
Processing of Appointment (Original, Reemployment, Reappointment, Promotion and Transfer)
Processing of Terminal Leave Benefits
Request for Correction of Name and Change of Status
ASSET MANAGEMENT UNIT (formerly PROPERTY AND SUPPLY UNIT)
Requisition and Issuance of Supplies
Property and Equipment Clearance Signing
CURRICULUM IMPLEMENTATION DIVISION
Program Work Flow of Submission of Contextualized Learning Resources
Quality Assurance of Supplementary Learning Resource
SCHOOLS GOVERNANCE AND OPERATIONS DIVISION
Request for Basic Education Data (Internal Stakeholder)
Request for Data for EBEIS/LIS/NAT and Performance Indicators

OFFICE OF THE SCHOOLS DIVISION SUPERTINTENDENT

Issuance of Foreign Travel Authority

Travel Authority (TA) refers to an Order in writing issued by the approving authority allowing an official or employee to proceed to a specific place or location (the regular place of work and where the official/employee is expected to stay most of the time as required by the nature, duties and responsibilities of the position) outside of their permanent official station for a specific period of time to perform a given assignment or accomplish a personal purpose. 

Based on the Omnibus Travel Guidelines for All Personnel of the Department of Education (DepEd Orders No. 043 and 046, s. 2022) DepEd officials or employees may request TA for either of the following: 

• Official Travel – trips pursuant to a legitimate function or interest. These may either be official business (where transportation, miscellaneous, and daily travel expenses aside from salaries and benefits, are incurred and funded by the Department) or official time (where no government expenses are incurred/spent aside from the payment of salaries/benefits). 

• Personal Travel – private trips for personal purpose and undertaken without cost to the government. 

Official or Personal Travel may be further categorized into foreign (trips outside the Philippines) or local (trips outside the permanent official station). 

The minimum conditions for a trip to be considered official travel are the following: 

g. Highly relevant to basic education; for foreign official travel, must be in compliance with an international commitment/contractual obligation. 

h. Essential to the effective performance of official/employee mandate of functions. 

i. Projected expenses involve minimum expenditure or are not excessive. 

j. Presence is critical to the outcome of the activity to be undertaken. 

k. Absence from the permanent official station will not hamper the operational efficiency of the office. 

l. Expenses to be incurred is included on the approved Work and Financial Plan of the office/unit concerned. 

1.1 Issuance of Foreign Official Travel Authority 

DepEd officials and employees may apply for travel authority for the these foreign official travels: 

d. International conferences/meetings to which the Philippine government has commitments or to undertake official missions/assignments which cannot be assigned to government officials posted abroad; 

e. Scholarships, fellowships, trainings, and studies abroad which are grant-funded or undertaken at minimal cost; and 

f. Invitations for speaking engagements or receiving of awards from foreign governments/ institutions or international agencies/organizations as defined under international law, whether fully or partially funded by the government, upon endorsement to the Department of Foreign Affairs. 

Note that travel authority shall not be issued for the following officials and employees: 

a. With pending administrative case; 

b. Will retire within one year from the date of the foreign official travel; 401 

c. Whose previous travel has not been liquidated and cleared; 

d. Who has not yet complied with reporting requirement/s for any previous travel 

1.2 Issuance of Foreign Personal Travel Authority 

DepEd officials and employees may apply for travel authority (TA) for private trips purely for personal purpose and undertaken without cost to the government. However, foreign scholarships/trainings sourced and pursued in their personal capacity need to be brought to the attention of the immediate supervisor or head of office before applying for TA. Likewise, those who intend to study abroad may be required to comply with the required service obligation after the period of their leave. 

Note that those who have pending administrative case/s, unliquidated / no clearance / noncompliance to reportorial requirement for any previous travel shall not be granted foreign personal TA. 

BUDGET UNIT

Processing of ORS

Obligation Request and Status (ORS) is a required document by commission on Audit for certification of allotment and obligation and for future adjustments of expense accounts. The Budget Office provides certification of availability of appropriation/allotment that has been made legally for the purpose. Program Implementers are being served in this process as they implement their Programs, Activities and Projects.

Posting/Updating of Disbursement

Updating of status of disbursement requests

CASH UNIT

Handling of Cash Advances

Issuance of Cash Advance to Requesting DepEd Office. The Cashier is allowed for advances especially on cases where payment of cash is necessary. However, the grant of cash advances to Cashier is still based on the general accounting rules and regulations

INFORMATION AND COMMUNICATIONS TECHNOLOGY UNIT

User Account Management for Centrally Managed Systems

Creation, deletion and renaming of user accounts, and resetting of passwords for the regular SDO proper and field personnel. This includes, but not limited to unless specified in different service, the DepEd Google for Education Accounts, DepEd Partnerships Database System, etc.

Troubleshooting of ICT Equipment

Evaluation, Assessment and Troubleshooting of government-procured ICT Equipment of SDO.

Uploading of Publications

This describes the procedures in the uploading of publications on the official website and Workplace group account.

LEGAL UNIT

Issuance of Certificate of No Pending Case

Certificate of No Pending Administrative Case is one of the requirements when applying for clearance. This is to ensure that the requesting DepEd personnel has no pending administrative case filed before any office of the Department before allowing him/her to travel to foreign countries or to permanently leave his/her office through resignation or retirement.

PERSONNEL UNIT

Application for ERF (Equivalent Record Form)

This service is to validate the classification level of teachers covered by the Teachers’ Pay Preparation Schedule (TPPS). The Personnel Section will assess and validate the documents submitted to be endorsed to the Regional Office for approval. The processing of ERF is classified as highly technical since it requires the use of technical knowledge, specialized skills and/or training in the processing and/or evaluation thereof.

Application for Leave

Leave of absence, for any person other than serious illness of an officer or employee or any member of his family, must be contingent upon the needs of the service. The grant vacation leave is discretionary on the part of the agency head or authority concerned; thus, mere filing of such leave application does not entitle an officer or employee to go on leave outright.

Application for Retirement

Retirement refers to the time of life when one chooses to permanently leave the workforce behind. The compulsory retirement age is 65 while optional is 60 years of age. It can be applied three months before retirement to ensure that retirement benefits will be enjoyed by the retiree after his/her retirement.

Issuance of Certificate of Employment

Certificate of employment is issued upon request of the employee which will be used to verify employment history of a certain employee of a former or current employer.

Issuance of Service Record

Service record is a collection of either electronic or printed material which provides a documentary history of a person's employment including their filed leave with and without pay as well as their annual salary while serving as an employee of an organization.

Loan Approval and Verification

This service pertains to the approval and verification of Loans from GSIS and Private Lending Institutions of teaching and non-teaching employees in DepEd non- implementing units.

Processing of Appointment (Original, Reemployment, Reappointment, Promotion and Transfer)

This service involves the preparation of appointment papers of newly-hired, promoted, reemployed, reappointed or transferred employee

Processing of Terminal Leave Benefits

Processing of Terminal Leave Benefits based on the accumulated leave credits of a DepEd personnel during his/her service in the agency. This is for those employees who have availed retirement/ resigned/ separated and should have payment for their remaining leave balances.

Request for Correction of Name and Change of Status

This process of correcting clerical or typographical errors in the Certificate of Live Birth is governed by the provisions of Republic Act(R.A.) No. 10172 and updating or changing the marital status.

ASSET MANAGEMENT UNIT (formerly PROPERTY AND SUPPLY UNIT)

Requisition and Issuance of Supplies

Requisition and Issue Slip (RIS) is a document required to use for an Employee/ Personnel to request for monthly supplies.

Property and Equipment Clearance Signing

This process is signing of PECF form retirement, resignation, transfer of division, leave or travel abroad.

CURRICULUM IMPLEMENTATION DIVISION

Program Work Flow of Submission of Contextualized Learning Resources

Submission of Teaching and Non-Teaching DepEd Personnel, LGUs and Stakeholders of Contextualized LRS. The CID-LRMS implements the Quality Assurance Process mandated by the Department of Education - Bureau of Education and Learning Resources (BLR) in the Design and Development, Production and Distribution of Contextualized Learning Resources (LRs).

Note: Contextualization of Learning Resources requires thorough review, analysis, quality assurance and pilot testing prior to uploading to be used by the Learners.

Quality Assurance of Supplementary Learning Resource

The Learning Resources Management Section (LRMS) is in-charge of the quality assurance of teacher-made or locally-developed supplementary learning materials to ensure the correctness and appropriateness as to content, language and layout.

SCHOOLS GOVERNANCE AND OPERATIONS DIVISION

Request for Basic Education Data (Internal Stakeholder)

Information generated from the Basic Education Information System Modules including education statistics, sector performance indicators and profile of public and private schools, learning centers and other education service providers.

Request for Data for EBEIS/LIS/NAT and Performance Indicators

This service is intended for the processing of requests of data for EBEIS, LIS, NAT, and Performance Indicators.

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