Congratulations to Dr. Betita and Dr. Rusthoven, whose authored chapters were recently published in the Oral and Maxillofacial Surgery Clinics of North America—an internationally distributed publication. Our doctors aren’t just doing it right—they’re leading the way. Always on the cutting edge of full-arch dentistry with advanced techniques and technology, they’re now being called upon to teach and inspire surgeons around the world.
Hear Dr. Baker's vision on our patients being "Heroes" and why it's important for our mindset as the GPS Team!
We’re getting closer to officially opening our doors in Bakersfield—targeting sometime in August or September! As we prepare to launch, we’re also hiring. If you know anyone in the Bakersfield area who lives out the GPS core values and would be a great addition to the team, send them to HR! Big things ahead!
Please Follow Us and Our Doctors on a Social Journey
Calling all Young HIP Social Gurus.....
We need your help to come up with content ideas for Dr. Baker and Dr. Betita's social conquest. If you see something cool or diffrent on social, share it with us at marketing@dentalimplantsgps.com
It's a friendly competition between our founders. Let's give them some creative ideas to battle it out.
Reseda: Our Rac point winner yesterday was Gladis! I really admire how Gladis handles even the most challenging patients with patience and professionalism. No matter the attitude she’s met with, she continues to give her best, ensuring they get the care they need. Her dedication and composure make a huge difference in our team!
We are delighted to recognize Andrea Ippolito as our April SHHERPA winner and RAC points winner. Andrea truly embodies the spirit of a Hospitalian, consistently going above and beyond for her patients and providing exceptional support to her teammates whenever needed. She maintains a calm demeanor even in high-pressure situations and consistently displays a positive attitude. Demonstrating Extreme Ownership in her work, Andrea is currently undergoing cross-training to further enhance her ability to assist both patients and the Contact Center Team. As an example of her outstanding patient care, we recently received feedback from a patient who had called intending to speak with a manager. This patient, who typically dislikes phone conversations, specifically commented on Andrea's calm and reassuring voice, noting how well she guided him through their initial discussion. He concluded the call by expressing his gratitude for having such a wonderful employee, stating that Andrea's exceptional service was the primary reason he was choosing to come to us. Andrea is a true asset and an exemplary Hospitalian.
May 03 Saad Elhallak
May 04 Gladis Monterroso
May 10 Kristyna Arkwright
May 10 Joyce Betita
May 12 Christopher Vester
May 14 Dr. Scott Peifer
Destiny Navarette 2
Tetiana Pestriakova 4
Rebecca Kipp 1
The response to our new extended consultation hours has been
overwhelmingly positive—especially from working patients who appreciate the added flexibility. These later appointment times make it easier for them to get the care they need without major schedule disruptions. Huge thanks to the participating locations for making this possible!
Things got festive in Huntington Beach this Easter! Our team had some fun with a little bunny business—rocking bunny ears and spreading smiles all around. It’s always great to see the GPS spirit in action (and in costume)!
We are thrilled to announce the successful launch of our new 1-30 day nurturing process in Salesforce. Our Salesforce CRM is now operating around the clock, automatically sending personalized text and email messages, as well as assigning Agents specific call tasks on a daily basis. This automated communication sequence is designed to engage our new leads over a 30-day period, utilizing information gathered from the detailed profiles they provide. The initial results have been promising, and we anticipate that this system will allow us to dedicate more of our time to meaningful conversations with patients, ultimately fostering better connection, engagement, and an increased number of new patient bookings for DIGPS.
Frank Landin: (shared by Lizbeth Britto)** One interaction that stood out was with Mr. Landin, who shared that our conversation had brought him some much-needed light during a particularly difficult day. He recounted an embarrassing incident at a work meeting where his dentures had unexpectedly come out, causing him significant emotional distress. While he already has implants, they are unfortunately failing. He expressed feeling self-conscious and tearfully shared his desire to feel handsome for his wife and to regain the confidence to smile freely when interacting with customers.
Barbara Lyster (shared by Kristyna Arkwright):** Ms. Lyster presented with frustration stemming from a full mouth All-on-4 procedure she underwent five years ago. She feels that her current teeth look worse than her original teeth, leading to significant regret. While her ability to eat is adequate, she is deeply unhappy with the aesthetics, and she is also experiencing swollen gums and difficulty keeping her teeth clean. She described her situation as a "living nightmare" and expressed a fear of being overcharged, as well as general trust issues with doctors. Her motivations and goals include a desire to look good, maintain a youthful appearance, and have teeth that are easier to keep clean, similar to how they looked when she was younger. She is hopeful that her existing implants will not need to be removed. Kristyna assured her that the doctor would thoroughly evaluate her situation before making any recommendations.
Klaus Rose (referred by Kristyna Arkwright):** Mr. Rose is currently facing a number of significant life stressors, including caring for his 90-year-old mother, dealing with a flooded house, and undergoing other surgeries. Adding to his concerns, he was informed in September 2024 that he requires dentures. He is seeking a permanent solution to prevent bone loss and avoid the worry of his teeth coming loose while surfing, an activity that is important to him. As a working RN, he also recognizes the importance of his appearance and believes that a successful dental solution would significantly boost his confidence.
Marketing
Quarter 2 is all about showcasing the heart of GPS—our incredible doctors! Dr. Baker, Dr. Betita, Dr. Ng, and Dr. Kordusky all delivered fantastic interviews, and we wrapped it up with an awesome group video and photo shoot. Stay tuned—these stories are coming soon to a screen near you!
"I cannot say enough great things about Dental Implants GPS, Dr. Baker, and his team. My son originally had his implants done by another company, which led to over two years of surgeries and re-surgeries trying to fix ongoing problems. Before committing to yet another corrective procedure, we sought a second opinion from Dr. Baker — and it was the best decision we ever made.
For the first time, we felt truly heard, understood, and valued. Dr. Baker and his staff provided us with more detailed information than we had ever received — explaining not just what needed to be done, but why, and with genuine care and compassion.
The difference was incredible. Despite having a very involved surgery, my son experienced minimal pain and an amazingly short recovery time — no more weeks of pain and discomfort like before. Looking back, the treatment we received at the other company now feels almost insulting by comparison.
Thanks to Dr. Baker and his team, my son finally has a real, confident smile — one he is proud to show and comfortable living with.
If you're considering dental implants, do NOT go anywhere else. We learned the hard way and wish we had known about Dental Implants GPS from the start. Hands down, they are the best in the business. I've done the research for you — look no further. 10 out of 10 recommend."
~Dawn and Taylor
Crystal’s is TAKING OFF on TikTok—with over 39,000 views and counting! 🙌 In the video, she proudly introduces our new “It’s Up to You” surgery day T-shirts—designed to inspire patients as they take control of their smile transformation journey. With her signature enthusiasm, Crystal explains why this shirt isn’t just stylish—it’s functional to wear for surgery. 🦷💪 Check it out and see why patients (and TikTok!) are loving it!
Shoutout to Dr. Tim Betita for creating an awesome behind-the-scenes tour of our Riverside Center to help patients feel more comfortable and confident before their visit! 🙌 The video is already making an impact with 1,110 views on Instagram—a great example of how we can use content to build trust and ease patient nerves. Great job, Dr. B!
Big thanks to Dr. Baker for giving patients an early look at the new Bakersfield location with a fun walkthrough of the construction progress! 🏗️ His video helps build excitement and shows we’re expanding to bring life-changing smiles to even more communities. This kind of content helps patients connect with us before we even open the doors—well done, Dr. Baker!
NEW HR System for our GPS Team!
Be Sure To Visit Our HR NEWS Website!
Get all the info you need and not miss any enrollments or rollovers!
New Q2 Process Changes or Important Documents to Review