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Dental Implants GPS Newsletter
GPS Summer Beach Picnic 8/14!
GPS Summer Beach Picnic 8/14!
Please RSVP - CLICK HERE
WHERE: Doheny State Beach, Dana Point, CA 92624
WHEN: 9am - Noon Team Event
WHO: You and family members
After Event: Noon - 4pm Family Beach Time (This is an outside of GPS event, and if you want to participate on your own, you will need to individually sign waivers with the instructor.)
Enjoy: Team Building, Games, Beach Fun and Sand in your TOES!
Birthdays
Saad Elhallak
Gladis Monterroso
Stephanie Gamboa
Kristyna Arkwright
Joyce Betita
Rosa Hernandez
Destiny Navarette
Rena Nieves
Diego Ortiz
Samaria Hudson
Rebecca Kipp
New Co-Workers!
Scott Averette, IPM Videographer/Content Producer, Marketing
Lisette Minadeo, Controller
Contact Center Team Addition:
Welcome our new employee Deb Theobald. She comes from the dental implant industry and has many years of experience in a call center environment. Deb is a mother, grandmother and has a green thumb. She loves to garden. She enjoys spending time with her family and is very passionate about helping our heroes. Although she is new to the onboarding process, she has made an impact by assisting 2 heroes that began treatment!
Learn more about an AI conference Dr. Betita attended.
Ask him about AI when you see him in the Centers!
Fit and Active Challenge for April
Macaela DP Surgery Concierge 13 mile bike ride with her husband training for a 26.2k Marathon in San Diego May 2026
17 mile run/bike ride
Malia DP Surgical Assistant- Healthy Meal Prep
April SHHERPA winner/ RAC points winner, and a few sentences why:
Congrats to this weeks RAC point Winner DANIELLE for PASSIONATE DISCONTENT "Girl, you are always striving for more! Such a pleasure working with you and having you on our team!" SHEERPA's write RAC points! Thank you to VICTORIA for entering your Random Acts of our Core Values for DANIELLE.
Contact Center: Bert Roeder
Bert is being recognized for the "Hospitalian" value. She consistently goes the extra mile for her heroes, taking the time to listen and provide guidance, whether through detailed directions or much-needed reassurance. Her coworkers also appreciate her constant willingness to assist them with their own heroes. Additionally, Bert was recently mentioned in a review by a hero who praised her for being incredibly hospitable from the very first call.
20 FORD Updates:
Contact Center
20 FORD Updates: We had a hero that lost his father the day prior to his complimentary consultation. We sent him a masculine care package from Amazon to let him know we were thinking about him. He was very surprised when he received the kind gesture and thanked us for caring. Kindness goes a long way...
Dana Point: Victoria, Surgical Assistant and Stephanie
Team Riverside is excited to welcome Rosa and Gladis as they join us from Tustin. We’re truly grateful to have you both on the team and look forward to making a meaningful impact together.
⭐⭐⭐⭐⭐ Review from Hero Christine
Dr. Sebastian East along with his surgical and office staff are phenomenal! This is the team you want for all your oral surgery care. Dr. East’s knowledge and expertise is extensive and top notch. He is so personable, warm, and encourages you to ask questions.
Favorite Patient story from the past month by Deb Theobald:
Robin had been looking at doing something for her smile for a couple of years. She went to another dentist and they were only giving her one option and she wasn't comfortable with that, and she gave up hope that she could find someone to help her, based on what she felt she needed. She reached out to us Dec 2025 and went thru the journey and we never heard back from her. She even replied stop to our texts as she had given up. She put her family and children first for years and stopped smiling and socializing. She can now have the confidence to smile, and talk normal without a lisp.
By Lizbeth Brito: Mindy shared that she experienced domestic violence this past weekend, was hit in the face which led to dental trauma. 😭😭 She had implants placed when she was 16, and during the incident, two teeth were knocked out and another tooth was damaged. During our call she got very emotional, she just wants her smile back and something secure. She was not interested in partial dentures and emphasized that her appearance was very important to her, so she wanted a solution that looks natural. She had already seen a dentist, but they don’t accept her insurance and require full payment upfront with no financing options and they wanted full amount upfront, which was very frustrating for her. She came to see us and was a same day start. 🥹✨🩷
By Kristyna Arkwright:
Darby came to us feeling very emotional and in significant pain, which she noted was affecting her relationships with loved ones. Due to past negative dental experiences and a family history of early denture use, she was hesitant to seek care but remained determined to avoid dentures herself. Her primary goals were to find a healthy, long-term solution that would allow her to eat better, improve her energy, and enhance her overall well-being.
Don't forget to check out this month's ADP trainings:
For more information on the Intranet site! GPSemployees.com
New GPS Website Launching SOON!
Potential Heroes will take a Bone Health Assessment
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