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Dental Implants GPS Newsletter
Guiding Process Success!
Guiding Process Success!
We have a new clinical TX Card for GPS.
We have a new clinical TX Card for GPS.
Janelle & Ops are putting together the rollout so look forward to that.
Janelle & Ops are putting together the rollout so look forward to that.
This will give us so much more understanding and visibility to the Doctor's diagnosis.
This will give us so much more understanding and visibility to the Doctor's diagnosis.
We are excited to see this in action!
We are excited to see this in action!
Celebrating Our SUPERPOWERED Assistants!
Celebrating Our SUPERPOWERED Assistants!
In honor of Dental Assistant Appreciation Week, we had a blast celebrating the official 2025 theme: Superheroes Behind the Smiles. At Dental Implants GPS, our dental assistants truly are the heart of our team—bringing skill, compassion, and a touch of superpower to everything they do. To show our appreciation, we created a fun video and encouraged our team to embrace their inner hero. Some of our amazing assistants even suited up in superhero costumes, and the results were as epic as their everyday contributions. Check out the photos and help us celebrate the real superheroes behind every smile we create!
Close Day MANIA!!
Close Day MANIA!!
Thank you to Janelle and the Guide Team for the mega push March 31st!
Thank you to Janelle and the Guide Team for the mega push March 31st!
It was a big day if you missed the group chat play-by-play.
It was a big day if you missed the group chat play-by-play.
March SHHERPA Winner/ RAC Points Winner
March SHHERPA Winner/ RAC Points Winner
Contact Center
Sheldon Cannon - Hospitalian
" Great Hospitalian and shows Humility. Sheldon is kind, compassionate and humble. He can be counted on. Sheldon is helpful and follows up with tasks for other agents when they are not available. His teammates appreciate his positive attitude and he is a great team player. We're thrilled to have him on our team!"
Riverside
Rose - Hospitalian
"Rose always begins her day with a smile! She goes the extra mile to make patients and team members feel comfortable, and always is making sure everyone is doing okay."
Jeannette - Servant leadership
"Jannette is always offering a helping hand, tacking initiative and teaching others when needed! Great job showing Ramar how to be a great receptionist!"
Dana Point
Mara - Servant Leadership
"Congrats to 3/7/25 RAC point Winner-MARA, for Servant Leadership "Thank you for always going above and beyond when training me and supporting me during airway training! I appreciate you!" SHHERPA's write RAC points! Thank you to Victoria for entering your Random Acts of our Core Values for Mara!!"
Stacey - Hospitalian
"Congrats to 3/14/25 RAC point Winner-Stacey, for Hospitalian "You truly care about our patients and are so kind and caring to them! Thank you for all you do!" I appreciate you!" SHHERPA's write RAC points! Thank you to Christina for entering your Random Acts of our Core Values for Stacey!!"
Taylor - Hospitalian
"Congrats to 3/21/25 RAC point Winner-Taylor, for Hospitalian "Greets with love and joy all of our patients-they love her. Always so kind. Patients are a priority" SHHERPA's write RAC points! Thank you to MaryeAnne for entering your Random Acts of our Core Values for Taylor!!"
Book Club! 📚
Book Club! 📚
How to Win Friends & Influence People
https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034
Contact Center:
Contact Center:
The key concepts we're focusing on this month are: Smiling and Active listening!
The key concepts we're focusing on this month are: Smiling and Active listening!
Agents are smiling when they pick up the phone! We know that when we're smiling our caller can feel and hear it.
Agents are smiling when they pick up the phone! We know that when we're smiling our caller can feel and hear it.
And we understand that having a cheerful greeting is the first step in making a connection.
And we understand that having a cheerful greeting is the first step in making a connection.
- Active listening: We continue to work on asking open-ended questions to gather information and get the conversation started... and then actively listen to what the caller is saying, build rapport and create connections.
- Listening to two calls daily: This helps us hear what we sound like. Provides us the opportunity to really see/hear if we smiling and if we're building connections with our patients.
Dana Point:
Dana Point:
MaryeAnne has read the first 2 chapters. Her insight " Every man is my superior in some way in that I may learn from him. We all want something. If we help others get what they want, ultimately we will too."
MaryeAnne has read the first 2 chapters. Her insight " Every man is my superior in some way in that I may learn from him. We all want something. If we help others get what they want, ultimately we will too."
20 Ford Making an Impact
20 Ford Making an Impact
Featured Story: Karen Guides A Nervous Patient To Confidence
Featured Story: Karen Guides A Nervous Patient To Confidence
"I have a special needs patient that was anxious about surgery and rescheduled it months after the original date. His new surgery date was approaching and his caregiver mentioned that he might try to reschedule again.... We invited him in for another mini Smile Style to get him excited.
I used this opportunity to make him feel special and chose him for the FORD20 gift! He loves old music and so I got him a vintage bluetooth speaker. Dr. Betita did his surgery in March and he is very happy! His caregiver said getting fixed teeth has been a decade in the making.
More 20 Ford Gifts from March
More 20 Ford Gifts from March
ROSE
ROSE
Rose gave a patient a USC Tumbler to a patient
HIS REPLY...
HIS REPLY...
He wrote her back this thank you note...
MATT
MATT
Matt McCoy gave a book "The Thief Lord" to a patient
CRYSTAL
CRYSTAL
Crystal Compean gave hand warmers to a patient.
DR. EAST
DR. EAST
Dr. East gave a Chick Fil A gift card to a patient
VAL
VAL
Val gave a Starbucks card for a patients bday
Welcome New GPSers
Welcome New GPSers
Rebecca Nguyen - PRM for Huntington Beach area
Ramar Shorter - Front Desk in Riverside
Miranda Nassios - Dental Assistant
Happy Birthday!!
Happy Birthday!!
April 10 Marni
April 11 Alexandra
April 15 Dr. Andreini
April 17 Garrett
April 19 Destiny
April 19 Stacey
April 20 Cass
April 24 Katie
April 25 Kiya
April 27 Bryann
April 29 Jules
Happy Anniversary
Happy Anniversary
April 15 Brooke
April 17 Alexandra
April 20 Janelle
April 23 Emily
Baby Shower for Jeannette!
Baby Shower for Jeannette!
5 STAR Reviews ⭐⭐⭐⭐⭐
CONGRAT'S TO MATT! FAREWELL TO DENTAL SCHOOL! 🦷🏫
CONGRAT'S TO MATT! FAREWELL TO DENTAL SCHOOL! 🦷🏫
Matt's last day with us is March 26th. He will be attending dental school at the University of the Pacific in San Francisco.
Matt's last day with us is March 26th. He will be attending dental school at the University of the Pacific in San Francisco.
Way to go "Dr" Matt!!
Way to go "Dr" Matt!!
BUBBLES!!!!!!!!! 🫧
BUBBLES!!!!!!!!! 🫧
Our PRM, Garrett's girlfriend performs a FREE bubble show for everyone at local parks. If you have kids, bring them, they will love it. Garrett is there to support with a beach chair listening to good music . Bring a chair and hangout!! Stay tuned for the next show or if you are having an event, she is available for hire!
Our PRM, Garrett's girlfriend performs a FREE bubble show for everyone at local parks. If you have kids, bring them, they will love it. Garrett is there to support with a beach chair listening to good music . Bring a chair and hangout!! Stay tuned for the next show or if you are having an event, she is available for hire!
Dana Point, You're Looking So Good!
Dana Point, You're Looking So Good!
Joanna Baker, behind the scenes, does a wonderful job making our office nice with new chairs and pillows.
Joanna Baker, behind the scenes, does a wonderful job making our office nice with new chairs and pillows.
A Look Into Our Clinical Team
A Look Into Our Clinical Team
Dr. Betita speaks on the great assets that our team of world-class prosthodontists bring to the table!
Thank you teams!
Thank you teams!
Dr. Baker breaks down the AMAZING 1st Quarter that we had in 2025! All thanks to our great GPS Team!
Check out our NEWEST Ad on Social Media!
Check out our NEWEST Ad on Social Media!
40% of our pateints were first seen by another implant provider. This means, we have a reputation of being able to take the hardest cases, and fix problems others have created. This ad is aimed at communicating this great value we have as a team!
COOKIES
COOKIES
Cookies are going out in the mail to thank our 5 Star Reviewers, as well as Referral Cards.
HIRING SHHERPAS!
Open positions: We LOVE Referrals- ask Brooke & Amanda about our Referral Bonus!
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