File Recovery Privacy Policy

File Recovery – developed by Defrasoft Labs

Last updated: 04/09/2025

Defrasoft values your privacy. This Privacy Policy informs you of your choices and our practices regarding any information you provide to us and we collect.

If you do not agree with any term in this Privacy Policy, please do not use the service. By installing and using File Recovery, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. This includes, but is not limited to:

Device-related information (device model, OS version)
Usage data and crash logs
Advertising identifiers
Information required for backup functionality, such as access to your Google Drive account (email address and access token)

The app also uses third-party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the Service, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Google Drive Backup Feature

If you choose to use the backup feature, File Recovery may request access to your Google Drive account via Google Sign-In. We only request access to:

Basic profile information (email address)
A private folder on your Google Drive created by the app for storing backups

This access is used solely to back up and restore files. We do not access or modify any other content in your Drive.

Your Google account data is handled in accordance with Google’s API Services User Data Policy, including the Limited Use requirements:

🔗 https://developers.google.com/terms/api-services-user-data-policy

You may revoke Drive access at any time via your Google Account settings.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us : marketing@defrasoft.com