Digital Learning Help Center
Click the button to return to the Parent Support Portal.
Table of Contents
What Do I Need in Order to Prepare for Digital Learning?
This page provides training for the core resources needed for remote learning in the event that digital learning becomes necessary for an extended period of time. There are three core resources that students and parents need to familiarize with in preparation of digital learning. Here you will learn the basic components of the ClassLink, Google Meet, and Google Classroom.
The Portal
Google Meet
Google Classroom
Google Suite Overview
ClassLink
ClassLink is the starting place for Digital Learning. In DCSS, we refer to ClassLink as The Portal. The Portal can be accessed at portal.dcssga.org. To learn more view the slide provided below.
Forgot your password?
Elementary School: If student has trouble accessing The Portal, contact your child's teacher or media specialist for assistance.
Middle and High School: As a preventative measure, setup Password Recovery under 'My Profile' using a personal phone number and/or email address. If you did not setup Password Recovery you will need to contact your media specialist. Note: Passwords must use 8 characters, upper case, lower case, number and special character. You cannot use your name, initials, or consecutive numbers. Example: If your name is Tom Holmes, TH123 will not work.
Google Meet
Google Meet is a video conferencing platform that will be used to provide virtual class sessions or meetings for students and parents in Douglas County School System.
Google Classroom
Google Classroom is used to share assignments, collect assignments, and engage in two-way communication throughout the school year.
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Support Guide
Student Cheat Sheet Notes
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DCSS Students will need to login through the ClassLink Portal. Click here to learn more about ClassLink.
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Note: DCSS Student's classes will show up automatically. On some occasions a teacher may request a student to use a class code to join additional classes.
Communication Tip: Request Guardian Summaries. Click here to learn more.
Video Tutorials
Parent & Student Google Support Guides
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Parent & Student Google Tutorials
Digital Learning Tips
Invest in a Headset
Using a headset will help your child focus on the learning session and not other things going on around them. Additionally, it will cut down on background noise and unintentional interruptions.
Set Up a Designated Learning Area
Dedicate a specific workspace for your child to engage in live sessions and complete individual work. Choose an area that is comfortable and free of clutter.
Keep a Daily Routine
Schedule a wake up time that allows your child to get dressed and have breakfast as they would to come to school in person. Doing so prepares the mind for engaging in learning.
Set a side time to review and study. Engaging with the content of the lesson multiple times increases the likeliness of remembering the information long term.
Make sure that your child gets the appropriate amount of sleep. Click here to learn more.
Age Band Recommended Hours of Sleep Per Day
3–5 years 10–13 hours per 24 hours (including naps)2
6–12 years 9–12 hours per 24 hours2
13–18 years 8–10 hours per 24 hours2
Improve Your Internet Connection
Disconnect any devices not being used during the live learning sessions. (Streaming devices, cell phones, printers, tablets, etc... Anything that is connected to the WiFi reduces the internet speed even if it is not in use.
Make sure that the designated learning station is in a close range to the internet router/hotspot.