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Email tech.help@daviess.kyschools.us for all technology-related questions.
Chromebook Models
Chromebook Models
for DCPS
for DCPS
Lenovo 100e
Lenovo 100e
Lenovo 300e
Lenovo 300e
Lenovo 500e
Lenovo 500e
Lenovo N22
Lenovo N22
Lenovo N23
Lenovo N23
Lenovo N42 Touch
Lenovo N42 Touch
Acer C720
Acer C720
Acer C740
Acer C740
Asus C202s
Asus C202s
If you have one of the Chromebook models listed on the left or see this colorful Chrome logo at the bottom of the screen, you have an actual Chromebook that can be powerwashed to fix many issues that your device might be having. See the directions below on on how to powerwash the Chromebook.
Powerwash Directions
Powerwash Directions
Sign out of your Chromebook completely.
Press and hold Ctrl + Alt + Shift + r.
Select Restart.
In the box that appears, select Powerwash Continue.
Follow the steps that appear
Once you've reset your Chromebook:
You'll be prompted to connect to your wireless.
You should see an Enterprise Enrollment login pop up. Use these credentials:
Email: enroll@daviess.kyschools.us
Password: 12345678
You should now be able to login as yourself. You may want to restart the Chromebook once afterwards to make sure all policies are updated.
If you continue to have issues with the Chromebook, please reach out to tech.help@daviess.kyschools.us
If you see this Chromium logo on your device, you have a device that has been converted to a Chromebook and is considered Neverware. These are not able to be powerwashed. It might be one of these models:
Lenovo R61
Lenovo x220
Lenovo x120e
Lenovo x131e
Lenovo R500
Dell Latitude 3340
If you have any issues with one of these devices or a Chromebook, please reach out using the email address below.
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