Known Issues

Internet service goes down intermittently (8/27/2022)

  • Reported: August 21, 2022

  • Status: Resolved Aug 27, 2022

  • Findings: Printer settings reviewed and individual networks re-created.

Case IDs:

  • JIRA: INFR-10

Women's lounge printer malfunctioning (8/24/2022)

  • Reported: August 23, 2022

  • Status: Resolved August 24, 2022

  • Findings: Printer had to be reinstalled to network.

Case IDs:

  • JIRA: INFR-13

Canvas notification preferences do not seem to take effect. New assignment notifications are not showing up. (8/22/2022)

Reported: August 21, 2022

Status: Resolved August 22, 2022

Findings: No issue found. Observed following behavior.

  • When a student or teacher updates their notification preferences, the changes take a few minutes to take effect. Allow up to 30 minutes.

  • Assignments have to be published for notifications to be issued to subscribers.

  • Both emails and device push notifications were confirmed.

Case IDs:

  • Canvas: 09007588

  • JIRA: LMS-5