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Online Tutoring information for Mountain View College
How to Sign Up for a Session
To sign up for an ISO session, students must send an email to MVCilabs@dcccd.edu with the following information:
Subject: In the subject line, you must type Online Tutoring - Last Name - Student ID
Description: The email must contain the name of the course in which you would need assistance with. Also please include a preferred date and time between 9 a.m. - 6 p.m., Monday through Thursday; and 10 a.m. - 2 p.m. Friday and Saturday
Students may also add any additional notes in the email
No sessions during holidays or school breaks
Personal email addresses are preferred
Hardware and Software Requirements
The platform used for this program IS NOT compatible with Macs, Chromebooks, Cellphones, Androids or Apple tablets. Students MUST have access to a Windows laptop or desktop with internet capabilities. NO HOTPOT devices are allowed.
Chrome browsing software is highly recommended. Firefox is also a good alternative. Microsoft Edge and Internet Explorer are NOT RECOMMENDED.
Although not required, a webcam and headset would be convenient for better communication between the tutor and student.
Once the session has started, the student receiving support is expected to be in a quiet room and have joined the meeting within 10 minutes of the scheduled session. If not, the session will be canceled and may not be rescheduled for that same day. Students are encouraged to join the meeting before the start time to familiarize with the platform.
For assistance with any other questions or concerns, please contact:
Farzin Fazard
W-139
Email: Ffarzad@dcccd.edu
Phone Number: 972-860-5613