Big Sur Printing

1. Open System Preferences > Printers and Scanners > Remove both printers.

2. Reinstall the drivers from Self Service.

4. Add both printers from Self Service.

5. Open System Preferences > Printers and Scanners > Options > Utility > Open Printer Utility > Printer Information > OK.

6. Click on Authentication > Department ID > put in your ID > Save (note: you may need to save 2-3 times!).