Hiring Bus Drivers

Transportation Contact Information

Brenda Jergens, District Transportation Liaison




Jason Calloway, First Student Branch Manager



Transportation Memo

We ask in advance for your patience & understanding as we move forward with plans to bring students back to school for in person learning. We all know this has been a very trying time & has presented many challenges. However, we are making every effort to make this transition as seamless as we possibly can as the students transition back to in-person learning in the classroom. Bus routes have been routed with the intent that eventually ALL students will be back in the classroom. With that being said, your student’s bus route times will most likely not reflect the “true time” of their pick up & arrival time back home due to the "fluid" situation. However, bus route information for your student can be found in Skyward under the family access tab. This information will be updated on a daily basis once school is back in session on 1/19/21. If you have any questions or concerns, feel free to call Brenda Jergens, District Transportation Liaison at 815-754-2199 or email at brejer@d428.org

Skyward Bus Route Information

Have you heard about how to track your child's school bus??

*** Because we have so many "fluid" situations right now due to covid, we do have the parent app up & running at this time. We would not be able to keep up with the daily changes at this time so the program is on a "PAUSE" for now. Once we get a little more consistent, we will reactivate the service. We apologize for any inconvenience this may cause.

FirstView® by First Student: Getting Started

1. Download the FirstView® Parent App

Go to firstviewapp.com or find FirstView® in the App Store or Google Play. Follow the instructions to download the app to your smartphone.

*You can also access the Parent App in your browser at web.firstviewapp.com

2. Set Up Your Profile

Open the FirstView® app from your homescreen and begin the registration process. You’ll be asked to:

a) Select State/Province

b) Select District

You’ll then be prompted to REGISTER*.

*To register, you will be required to use your students “other id” number which can be located in SKYWARD on the Student Info tab. FirstView® Customer Support cannot provide this information to you. YOU MUST REGISTER EACH SCHOOL YEAR!

3. Follow a Stop

Once you have confirmed your account, login and select Profile to “Add A Student” with the information you received from your school district. Once you select “Done”, you will be able to see stop information in your Profile. The Scheduled Stop times will also appear on your FirstView® Map. You may track multiple student’s stops.

4. Set Notifications

Go to Settings and select “Notification Recipients” to add email notifications for upto 3 receipients, including yourself. From this screen, you can also edit your Profile or follow another student’s stop. Alerts and notifications from your district or the bus depot will appear under Notifications in the menu.

5. Set Up Time and Distance Alerts

To set up alerts for when the bus is a certain time or distance away from the stop, go to Profile and select your student. You can set alerts for both AM and PM dispatch. These alerts will be displayed under Notifications in the menu.

*To receive push notifications, you must allow your mobile device to receive notifications from the FirstView® app. You will be prompted upon downloading the app or you can confirm/update your settings within your phone’s app settings.

6. Ask for Help or Give Suggestions

FirstView® provides a dedicated customer support team Monday through Friday to assist you:

o Call toll-free 888-889-8920 from 7:00 a.m. ET to 5:00 p.m. ET

o Email Customer Support at support@firstviewapp.com

o Use the in-app button (right corner) to provide feedback

So your child is going to Kindergarten & will be riding the bus!

· Parents or a designated adult of Kindergarteners MUST be at the bus stop before & after school. Be at the stop a minimum of 5 minutes before the designated stop time.

· If a parent knows in advance that they cannot be at the bus stop, it is imperative that the school or transportation office be notified ahead of time of the person(s) authorized to receive the child in the parent’s absence. Please keep ALL emergency contact information up to date at the schools.

Parents should discuss bus safety with their child. Safety Tips: Remain seated always, no food or drinks are allowed on the bus,

Keep the isles clear, be absolutely quiet when approaching a railroad crossing.


Su hijo va a la guardería y será viajar en el autobús!

• Los padres de los estudiantes de Kinder deben estar en la parada del autobús antes y después de la escuela. Estar en la parada de un mínimo de 5 minutos antes de la hora de finalización designada.

• Si un padre sabe de antemano que no pueden estar en la parada de autobús, es imperativo que la oficina de la escuela o el transporte se notificará antes de tiempo de la persona (s) autorizada para recibir al niño en ausencia de los padres.

• Los padres deben hablar de seguridad en el autobús con su hijo. Consejos de Seguridad: Permanecer asiento de siempre, no hay comida o bebidas están permitidos en el autobús, Mantenga las islas clara, estar absolutamente tranquila al acercarse a un cruce de ferrocarril.


Keeping Children Safe Around the School Bus

Riding the school bus is a great way to get children to and from school. It’s a lot safer than other methods of transportation and provides access to school for about 26 million students each year. However, there are still risk factors associated with riding the bus that parents, children and motorists need to be aware of.

Despite the fact that there are stop arm laws in all 50 states, it’s estimated that over 10 million drivers illegally pass school buses every year. This poses a serious risk to children who may not be aware of approaching traffic obscured by the big yellow bus. It’s not clear why so many drivers violate stop arm laws when children’s lives are at stake, but it remains a daily threat to children. There simply is no “safe” way to illegally pass the school bus. If the bus is stopping, children are present.

To keep children safer, motorists need to follow the law. It’s illegal to pass a school bus within the roadway as it drops off or picks up passengers—regardless of the direction of approach. When sharing the road with a school bus, motorists should drive at a slower pace and keep a safe distance. This is the only way to be prepared to stop when those flashing red and yellow lights go on. States have different requirements on how close a vehicle can come to a school bus as it stops to pick up passengers, but that distance may be as much as 25 feet. Under no circumstance should a motorist ever be within 10 feet of a school bus.

Parents also play an important role in keeping children safe around the school bus. Younger children should be supervised at the bus stop. All children should know about the risks involved with getting on and off the school bus and ways to stay safe.

Children should be aware of how important it is to get to the bus stop early. They should stay three giant steps away from the road and not approach the school bus until it comes to a complete stop and the door opens. Children who cross the street when getting on or off their school bus should be at least five giant steps (10 feet) in front of it. Before stepping onto the roadway, they should check for passing cars from each direction and wait for the OK signal from the school bus driver to cross.

Let children know that they should never walk behind the school bus or attempt to pick up an item that is dropped outside of it without getting permission from the driver first.

Everyone can improve the safety of children by letting others know that putting children’s lives at risk is not OK. Take a pledge to brake for the school bus. Report aggressive drivers and spread the word about keeping children safe!!

We do all we can to protect our children from harm and to get them to school and home every day safely. We only ask that motorists pay attention and follow the law that requires them to stop for those red lights.

Crossing Guard Schedule FY19-20.pdf

Memo from the Transportation Office regarding Inclement Weather

Parents of children who ride school buses are reminded that winter weather can create dangerous situations for those students that are unprepared. The DeKalb School District transportation office would like to remind parents that students riding buses should be properly clothed for extreme winter conditions, wearing winter coats, hats, gloves, and proper footwear. Parents should check with their children before they leave home to board a bus to be sure that they are prepared for the extreme weather potential that exists every day during this time of year.

As inclement weather and traffic will affect the bus schedule, we ask that families be patient and understanding. We will do everything in our control to provide accurate pick up & return times for your students. Please remember, the safety of your children is our primary concern. In the event that buses are running more than 20 minutes behind schedule due to road conditions, bus route delay information is posted on the district’s website under the transportation link whenever possible.

Decisions regarding school closures are made by no later than 5:00 a.m. DeKalb School District uses a minimum of three separate communication processes to notify our families of school closings. Each family's primary phone line is contacted with a standardized message of the anticipated change, the use of local area radio and television media stations is used to report the changes and the district's web page will report any changes.

As always, feel free to contact Brenda Jergens, the District Transportation Liaison at 815-754-2199 or First Student at 815-748-2901 if you have any questions or concerns.