Email Addresses Verification (Mailbox)

Purpose: Ensure that the recipients listed are the ones who should receive the email notifications.
Check the List: Verify if all your recipients are included.
Approve or Update: Confirm the recipients.
Why Important: Alerts/reports will be sent to the defined recipients..

Quick Guide:

Detailed Guide:

Overview

Define all the email addresses that are supposed to get the alerts/reports.

Recommendations

From time to time follow Mail service list and check if there are changes in the team members who should receive the alerts.

Risks

Alerts will not be sent to email

Monitoring Best Practices with SIEM (ArcSight)

For new entities, check the number of alerts he gets before configuring Mail Service to avoid spamming the entity with many alerts.
When adding a new recipient, copy the e-mail address from your e-mail box and do not manually enter the address to avoid spelling errors.
Add action on the “Active” and “Audit” alerts stage.

Actions

Mailbox Configuration

ESM

Follow the path to add entities to the mail list so they start getting alerts by mail:

/All Active Lists/Mobula Administration/Rule Actions/Actions/Mobula Mail Service/Mail Service - Default Mailbox

In Navigator (Left Side) you will see the list.

Right-click on “Mail Service - Default Mailbox” and show entries.

2 .In the “Viewer” tab, choose the Entity to which you want to add an Email Address (if it does not already exist, click on + and create it) and double-click on it.

3. In the “Editor” tab, in the Mailbox field add as many addresses as you wish but pay attention to separate them with “;” and no spaces.

Pay attention to adding the string “default” to the “Logo” and to the “Template” fields.

4. Save by clicking on “Add” If it's a new Entity or click on “Modify” if you have modified the existing Entity.

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