Privacy Policy

1. Introduction

AnyRide ("we", "our", or "us") operates the AnyRide Driver mobile application ("App"). This Privacy Policy explains how we collect, use, store, disclose, and protect information when drivers and transportation service providers use the App.

By using AnyRide Driver, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you use the App, we may collect the following information.

Driver Information

We may collect:

• Name

• Email address

• Phone number

• Profile information

• Driver account credentials

• Driver identification and verification information

• Vehicle information

• Driving licence or other required documents, where applicable

Location Information

The App may access location information when location services are enabled and required for transportation-related functionality.

Location information may be used to support:

• Taxi trips

• School pickup and drop-off services

• Pickup and drop-off coordination

• Route and navigation functionality

• Trip status updates

• Transportation service management

Location access may be required while a driver is actively providing a transportation service.

Trip and Booking Information

We may collect information relating to assigned or completed trips, including:

• Pickup location

• Drop-off location

• Trip date and time

• Booking information

• Ride status

• Passenger-related information necessary to complete a booking

Earnings and Transaction Information

We may process information relating to driver earnings, completed trips, settlements, payments, and other transaction records associated with transportation services.

Device and Technical Information

We may collect certain technical information, including:

• Device type

• Operating system

• App version

• Device identifiers

• IP address

• Crash reports

• Diagnostic information

3. How We Use Information

We may use collected information to:

• Create and manage driver accounts

• Authenticate drivers

• Process and manage transportation bookings

• Assign transportation services

• Provide taxi and school transportation services

• Provide pickup and drop-off information

• Support navigation and location-based functionality

• Update trip and journey status

• Maintain driver earnings and settlement records

• Send service-related notifications

• Verify driver and vehicle information

• Provide driver and customer support

• Maintain, secure, and improve the App

• Detect unauthorized or suspicious activity

• Prevent misuse of the platform

• Comply with applicable legal and regulatory requirements

4. Location Services

AnyRide Driver may use location information to provide transportation-related functionality.

Location information may be used when a driver is actively providing a transportation service, including for trip management, pickup and drop-off coordination, navigation, and journey status updates.

Drivers can manage location permissions through their device settings. Disabling location access may affect features that require location information.

5. Information Sharing

We do not sell personal information to third parties.

Information may be shared when reasonably necessary to operate and provide the services, including with:

• Passengers or customers where required to facilitate a booking

• Transportation service providers

• Payment and transaction service providers, where applicable

• Navigation and mapping service providers, where applicable

• Hosting and infrastructure providers

• Security and technical service providers

• Analytics providers, where applicable

• Government authorities or law enforcement where required by law

• Professional advisers where necessary for legitimate business or legal purposes

Third-party service providers are expected to process information in accordance with applicable privacy and data protection requirements.

6. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include providing transportation services, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing fraud or misuse, and complying with legal and regulatory requirements.

When information is no longer required, it may be deleted or securely disposed of in accordance with applicable requirements.

8. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have rights concerning your personal information, including:

• The right to request access to your information

• The right to request correction of inaccurate information

• The right to request deletion of certain information

• The right to request restriction of processing

• The right to object to certain processing activities

• The right to request a copy of certain information

• The right to withdraw consent where processing is based on consent

Some requests may be subject to applicable legal or operational limitations.

To exercise your privacy rights, contact:

Email: admin@anyride.co.uk

9. Children's Privacy

AnyRide Driver is intended for drivers and transportation service providers and is not directed toward children.

We do not knowingly collect personal information from children through the AnyRide Driver App.

10. Third-Party Services

The App may use third-party services to provide functions such as:

• Hosting

• Analytics

• Push notifications

• Maps and navigation

• Payment processing

• Security

• Technical support

These third-party services may process information according to their own privacy policies and applicable laws.

11. Cookies and Similar Technologies

Our website and related online services may use cookies and similar technologies for functionality, security, analytics, and service improvement.

The mobile application may use technologies necessary for authentication, session management, security, analytics, and application functionality.

12. International Data Transfers

Depending on the infrastructure and third-party service providers used to operate AnyRide, personal information may be processed or stored in countries outside the country where you are located.

Where required, we take appropriate measures to ensure that applicable data protection requirements are followed for international data transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the App, our services, legal requirements, or our data practices.

When changes are made, the updated Privacy Policy will be made available through the App or our website. The revised policy will include an updated effective date.