Crisis & Emergency

If you or someone you know is in immediate danger, please call 911

If you or someone you know is hurting themselves or having thoughts of suicide, please call:

If you suspect a student or a child is being physically, sexually, emotionally abused or if you believe a student or a child's basic needs are not being met and showing signs of neglect, please report this to:

Sonoma County Behavioral Health Crisis Services

Sonoma County Access Team
This is the first contact for requesting mental health services. They determine the level of need for mental health services, provide assessment, linkage, and information and referral for mental health services for children, youth, and adults. 24-hour Access Line: (707) 565-6900 or (800) 870-8786
Address: 2225 Challenger Way, Santa Rosa, CA

Crisis Stabilization Unit (CSU) 24-hour Emergency Mental Health Hotline: 1(800) 746-8181
Provides 24/7 crisis intervention, assessment, medication, and up to 23 hours of supportive care for individuals in an acute mental health crisis. Services are available for children, youth, adults, and their families. Referrals are made to Crisis Residential Services or inpatient mental health facilities for those needing a higher level of psychiatric inpatient care.
24-hour Emergency Mental Health Hotline: 1(800) 746-8181 Phone: (707) 576-8181
Address: 2225 Challenger Way, Santa Rosa, CA

Crisis Residential Services
Provides around-the-clock treatment for people experiencing an acute mental health crisis. Services are voluntary and are contracted through the Progress Foundation. Referrals made through Sonoma County Behavioral Health .

Progress Foundation
Provides Crisis Residential and Transitional Housing for adults and youth. All referrals to for their Sonoma County Crisis Residential House (a 10 bed facility for ambulatory adults experiencing a psychiatric crisis, with an average length of stay being 12 days) must be made through Sonoma County Behavioral Health. Progress Foundation Phone: (707) 255-3719

Mobile Support Team
Responds in the community by law enforcement request to support people who may be experiencing a mental health or substance use disorder crisis. They provide support, referral, and follow up post-crisis to the individual experiencing the crisis, as well as to family members and loved ones, in an effort to prevent the need for future crisis response.
Contact the Access Team Line: (707) 565-6900

Mendocino County Behavioral Health Crisis Services

Mendocino County Crisis Hotline 1-855-838-0404
The Crisis Line is for someone who is experiencing a mental health crisis and needs help right away. The line is toll-free and open 24/7.

Redwood Community Services Crisis Response
Provides Crisis Intervention Services, psychiatric referrals, and aftercare support.
Address: 780 S. Dora St. Ukiah, CA 95482 Phone: (707) 467-9065 Crisis Line: (855) 838-0404

Mendocino County Mental Health Services
Provides a list of resources and services within Mendocino County in English and Spanish

Abuse Hotlines

Drugs & Alcohol Hotlines

  • Al-Anon/ Alateen 24 Hour Hotline: (707) 575-6760

  • Alcohol Hotline: 1(800) 331-2900
    A national hotline that works to help individuals with alcohol use disorders on the road to recovery.

  • Substance Abuse and Mental Health Services Administration Helpline: 1(800) 622-4357
    Free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.

  • Alcoholics Anonymous 24-Hour Hotline Santa Rosa: (707) 544-1300 24-hour Spanish Hotline: (707) 623-6702

Emergency Shelter Hotlines

  • Social Advocates for Youth Crisis Hotline: 1(888) 729-0012
    We provide short-term shelter, food, counseling, and referrals for youth and their families. Services are available in English and Spanish. Address: 1243 Ripley Street, Santa Rosa, CA 95401

  • National Runaway Hotline:1(800)786-2929
    Support for runaways. Youth and family members can call 24 hours a day to work through problems and find local help from social service agencies and organizations. Home Free Program gives free bus tickets to teens to return home.

  • Sonoma Overnight Support: (707) 939-6777
    Provides Emergency Housing, Food, and Safe Parking. Address: 151 1st St W Sonoma, CA 95476

  • Catholic Charities of Santa Rosa: (707) 525-0226
    Offers Emergency Housing and Coordinates all across the county to secure a safe location. Address: 600 Morgan Street Santa Rosa, CA 95402

  • Redwood Gospel Mission:
    (707) 573-0490
    (For women, girls of all ages, and boys under 11 years old)
    (707) 542-4817 (For Men)
    Provides safe emergency 30 day shelters.

  • COTS, Mary Isaak Center Shelter: 1(866) 542-5480
    Adults-only temporary shelter. Coordinated through Sonoma County Entry System

Suicide Hotlines

  • Crisis Text Line: Text the word "HOME" to 741741
    Crisis Text Line is here for any crisis. A live, trained Crisis Counselor receives the text and responds

  • National Suicide Prevention Hotline: 1 (800)-273-8255 ; Spanish: 1(888) 628-9454
    The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones.

  • The North Bay Suicide Prevention 24-hour Hotline: 1(855)587-6373
    Suicide prevention hotline is available to any Sonoma County resident who needs help.

  • Sonoma County Crisis Stabilization Unit: (707) 576-8181
    Provides 24 hour-a-day, 7 day-a-week crisis intervention, assessment, medication, and up to 23 hours of supportive care for individuals in an acute mental health crisis.