Coinbase Not working : Device troubleshooting | Coinbase Help

Coinbase is a popular platform that is used by traders. It offers a large variety of features that makes it stand out from the other crypto exchanges. It has features like the availability of more than a hundred listed cryptocurrencies, top-notch security levels, low fees for trading, and many more. Even its interface is simple so that the trader who are new to crypto trading will not face any problem while navigating on this platform. And for those who are professional trader can switch its interface to advanced level and use the advanced level features.

But this article is not about its positive side, in this article we will discuss what type of problems the users are facing in the name of Coinbase not working along with the remedies.

If you are unable to complete your 2 step verification process, then following might be the reasons for it:

• Incorrect Time Zone

Sometimes a wrong time zone can also result in failure of 2 step verification. In case your SMS or Google Authenticator is not working then check the time zone of your device. Because an incorrect time zone can also delay the receiving of the code.

• Not using same mobile number

If you are not using the same mobile number that you have registered with Coinbase at the time of account registration. 

• Updated information do not match with the documents

If you have recently updated your account’s personal information, then make sure to upload the documents depicting the changes. 

The Coinbase not working alerts is a common issue that a user can face while working on this platform. And this issue can be solved just by executing the following steps:

• Reinstall the application

In the case of Coinbase not working on Android, reinstalling of the Coinbase application might work.

• Clear Cache

Those who are using the browser extension, can clear the cache and then see if it helped or not.

• Disable the VPN

If VPN is enabled, then disable it and see if it made any difference.

While facing any of the Coinbase not working issues you should undertake some of the Coinbase App troubleshooting measures. And those said measures are: 

• Turn on and off your device again.

• Stop all the apps that you were working on previously.

• Check for any updates available.

• Close and then restart your web browser.

• Use any other Web browser extension.

• Turn into a private mode (incognito mode).

• Clear the cache of your mobile if you are using it through a mobile device.

• Update the operating system of your device.

The occurrence of this issue is not frequent but if it has occurred with your account then you can just follow some of the steps that we will explain further in this section. But before jumping directly to the solutions you must know the reason for its occurrence. 

The primary reason for any issue is the internet connection. Since everything is online, having a good internet connection has become a basic requirement. The other reason could be that you have recently made a transaction and it is not yet updated in the database of Coinbase. In cases like these, the things that you can do to resolve this Coinbase not working issue is to try to logout and log in again. Or uninstall and reinstall the application, do a Google search of ‘Coinbase crash today’ and then check the page status. If it is down, then waiting till the time it is working again is the only option.

Before we begin to discuss the support services of Coinbase it is advised to the users that they should only avail of it in case of severe issues and after performing all the common troubleshooting steps. Because after contacting them they will first guide you to achieve the same common preventive remedies. For problems like the Coinbase app not working on iPhone, you can use this service. There are numerous of available methods such as live chat, emails, using their social media accounts, and calling their Customer care number. And the assistant that will be available at that time will tell you the exact reason for your Coinbase not working. 

There could be any reason for Coinbase not working and we have tried our best to state most of the common reasons along with their appropriate solutions. But if after performing all these remedies you are not able to operate this exchange then contacting for support might be the best choice for you.