Help Desk Information

Students and parents should utilize the following link to report a technology device issue.

https://crsdstudent.sherpadesk.com

Students and parents will use this ticket system to submit a ticket for help. It will also allow them to see the status of existing tickets.

To use the system, you will need to set up an account. This will require a unique email address, school name, first and last name, and phone number. Help ticket requests must also include a student ID and a brief description of the issue.

To see the status of a ticket that was submitted, you will log in with an email address and password (set during account creation).

You can access the SherpaDesk ticket system at any time by going to the CR Reopening Hub.