Good, foundational research is key to the success of any project. In Element B, Edison Co. looked to establish the market space and prior solutions for the problem they had recently committed to solving. This certainly was comparable to an investment in the future; Edison Co. looked to learn from those already occupying the space, and see what of those solutions could be improved.
Regardless of the industry, regardless of the problem at hand, and regardless of the target market, it is important that key stakeholders be informed on the intents of the company. The problem Edison Co. will address is as follows: The average alarm clock millions of Americans place at their bedside relies loud and disruptive sound-based stimuli to wake one from sleep in the morning, resulting in long-lasting sleep inertia.
No good product was designed in the absence of research, and thus, Element B addresses exactly that: identifying previously-established solutions that could provide some ideas to our own product. Generally, research regarding existing solutions was completed online marketplaces such as Amazon. Through this process, Edison Co. hunted down products they had seen before, searching for promising options across a number of sites. Patent research was done using a similar method, but typically with the USPTO search tool. Google patents was occasionally used as a search tool as well, and was almost always used to view the patents due to the less-than-ideal USPTO web document viewer. Whether subconscious or not, throughout the course of this patent research, a clustering approach was applied. The team would find a patent of interest, and then through either the references section or particular features of interest, search for related ideas until several had been viewed.
Featured below are the patents deemed most noteworthy and influential to the design thought process. In principle, learning will always be primarily comprised of iterating upon the ideas of others. While patents are usually quite far from refined market products, their far-reaching and ambitious nature allows for the emergence of truly promising, unfiltered ideas. Edison Co. began Patent Research in mid-November on the 19th, and it carried through December 8th.
For Edison Co., this patent was a real eye-opener as to the potential capabilities of an alarm. What makes this system so unique is its use of biometric data. This data can be gathered in a number of different methods (the filing company actually produces such a device in the form of a ring, Figure 2), and should include information such as heart rate, temperature, etc. This information is then compiled to determine when a user is in a light sleep, as waking a user in this period is said to result in reduced inertia, a key aspect of the problem statement. While this patent was designed mainly for use by 2+ users (Figure 1), the idea of gathering biometrics data applies to pretty much all patents found.
This second patent follows a pretty similar trend as the above-featured one, with the idea of waking up the user in a favorable sleep state, but with a couple of unique twists. First of all, eye movements will be used to detect the REM sleep state (and a device is planned for that will detect said movements even through a closed eyelid). Additionally, the patent describes the use of light-based stimuli to control the sleep cycle (Figure 3). This is definitely not a jarring stimuli, and thus applies well to the Business Problem Statement
As a final snapshot of patent research, Edison Co. has chosen to include this patent, which is more of a sleep-aiding system than an alarm. Nonetheless, its good to explore all options; if the issue at hand has to do with sleep inertia in the morning caused by alarms, then perhaps some method of aiding sleep throughout the night could partially reduce sleep inertia. This particular patent relies on sound, smell, and even visual stimuli (through a VR setup of sorts) to provide a quality sleep environment (Figure 5). As with all the other patents, it will monitor several key biometrics, and even features an adaptive neck rest that adjusts to reduce snoring and discomfort (Figure 6). Given how ambitious this design is, Edison Co. doesn't expect to include near this much functionality, but it shows the potential and value of some sleep-aiding features.
Not all key products are patented, however, and one of the best ways to learn is to study from market success. Enter Existing Solutions Research. The main goal behind existing solutions research was to feature some of the most notable and unique products found within the alarm-clock (or general wakeup solutions) market. Given that alarm clocks tend to be pretty one-dimensional, a lot of the patents found in the previous step were more theoretical sleep-aid devices. Thus, in existing solutions research, Edison Co. wanted to find concrete, tried-and-true solutions to help you wake up in the morning. The group began this process on the 1st of December, and wrapped up on the 6th of December (with the edition of a product on the 14th).
This alarm clock seems to be a pretty good starting point as a solution to the problem. Simulated sunrise and sunset through the clock's main-body light are the big draw here, and the clock can also play comforting sounds (Figure 8); perfect for helping one gently wake up in the morning. Top it off with smart home/WiFi capability and an app-based hub, and this can easily pass as a decent product (Figure 9). Pretty much anything within this alarm is a feature Edison Co. would want to include in a solution to the problem at hand, so it served as a good baseline for research.
The Ruggie is a pretty innovative idea. Instead of turning off your alarm with the push of a button, this solution forces you to get up and stand atop the alarm (which is actually a floor mat) for a set duration. There is also a digital display on the mat that shows the time (Figure 10). While this idea did appeal in concept, configuring the alarm requires plugging your computer into the mat, which just seems impractical. This concern was echoed scrolling through reviews. Speaking of reviews, one particular purchaser had a pretty good point: while this idea is cool, is it not just the same as placing you phone alarm across the room? As mentioned in market research, it is important to keep in mind that everyone has an alarm clock on their phone. A solution to the problem needs to set itself apart from smartphone alarms, so while this product was in theory quite cool, it did serve as a reminder of that principle.
The Clocky is an idea in a very similar vein to the Ruggie. But instead of being just a stationary mat to get you up in the morning, it's a little robot that you have to chase around to deactivate, as it rolls off your bedstand and begins moving around at random. If you're a responsible morning waker, then you can set Clocky to only activate the run-away sequence after a snooze. However, concerns were raised over the product sustaining damage upon falling from the bedstand. Also, while Clocky does do a much better job of setting itself apart from the functionality of the usual smartphone alarm, Edison Co. had to reel themselves back in amongst all these innovative products; the goal is to reduce how sharply alarms awake the user, not force you to get out of bed. Both are valid issues that might go hand-in-hand, but Edison Co. will specifically focus in on the former, as indicated by the Business Problem Statement.
To see the entirety of the existing solutions research, view the document below.
With all these solutions in place, the group (starting on the December 10th) turned to the Similar Solutions Matrix for analysis. The goal behind the Similar Solutions Matrix was to develop and understanding of what the group was looking for in a product, and what made those products successful. The process was completed on December 15th. How did the different products line up? Several key traits will be explained in the following paragraph.
To start, it was the Sunrise Alarm Clock (Figure 12) that ranked as the number one product in the comparison. This makes sense, as the clock delivered on pretty much everything Edison Co. indicated in the problem statement. It could be wirelessly controlled, it used increasing light stimuli to slowly wake the user before the alarm period, and featured a variety of potential alarm sounds, many of which were quite peaceful. The product mostly lost points on cost and visual aesthetics, so an idea for improvement was suggested. The main concept was that the sunrise-simulating lighting could be incorporated with a ceiling light to create a less obtrusive and more immersive system.
Ruggie and Clocky, two ideas thought to be very unique from existing solutions research, didn't perform so well in the group matrix, placing 6th and 7th respectively out of 9 in average points (Figure 13). The Ruggie got docked points due to the poor system that requires one plugging in their computer to configure, and the Clocky was viewed as too toy-ish to really look well in a room. However, both lost serious points in the "jarringness" and "light-based stimuli" categories. At the end of the day, while they do encourage you to get out of bed in unique ways, both are equally disturbing with loud, blaring alarm tones (though admittedly, the Ruggie alarm tone can be configured).
Of the two patents featured in the comparison, the most impressive was the performance of EP2976994A - System to monitor and assist individual's sleep (Figure 14). This patent hasn't been featured in the portfolio yet, but it is a similar idea in comparison to aforementioned patents, with a wirelessly-controlled hub which senses user biometrics to provide the stimuli necessary for a good night's sleep, also possessing the capabilities to set an alarm. While there are certain aspects (like price) that couldn't be evaluated well in a patent, the gentle nature of the alarm function carried it to the top of the matrix. With this patent, it was either 9s or 0s. This can largely be attributed to the fact that the invention was developed as a sleep-aiding device, not featuring a number of alarm clock staple features, like a time display. Obviously, it wouldn't take too much to build some principles here into a fully-fledged alarm.
As a sort of pseudo-conclusion, it is worth comparing products in the view of specific categories. While few products ranked well in weather-compatibility (definitely a specific market, so expected), most were effective at waking, even if it not in a particularly elegant manner. Usually it was the lack of jarringness and light-based stimuli that set a product apart. If a product was able to incorporate both in a natural means, it generally ended up ranking well. To Edison Co, this affirmed the effectiveness of a matrix, as the company's problem focuses on gently waking the user.
Edison Co. began Element B with a pretty good idea of what would be necessary to solve the problem: a gentle alarm clock that still effectively wakes up the user, probably with some sort of light stimuli. This was confirmed by the high-ranking patents and products in the decisions matrix, which was incredibly exciting for the team. The repeated use of biometric data throughout the successful patents even inspired Edison Co. to consider this as a future design element. Upon moving to existing solutions research, however, the group encountered some flaws. While they were really excited by the creative innovations such as Alarmy and Ruggie, most of the products were rather jarring; it was about getting the user up at any cost. This is the near-antithesis of the philosophy the team had outlined earlier, so clearly, most existing solutions weren't quite hitting the mark. Using this research, Edison Co. assembled a matrix to reflect what they'd found, along with some metrics for existing solution comparison. Expectations were more or less reinforced, with the Sunrise Alarm, an Oregon Scientific Clock, and a patent ranking highest. All of this research pointed to a key formula largely missing in today's market: motivating one to get out of bed, but not initially waking them up with sharp, blaring noises.
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Banner image - "Forum for Healthy Behavior Change 24615" by tedeytan is licensed under CC BY-SA 2.0