Reach out to our expert mentors and teaching assistants by visiting the Crio Help Centre.

Crio Help Centre - https://help.crio.do

When should you use the Crio Help Centre?

1. To report enrolment-related issues (wrong link, access code, gitpod, ..)

2. To resolve doubts, get hints or clarify project requirements

3. To report issues related to the Crio platform (Crio workspace, assessment, ..)
   

Daily Mentoring Hours

• Mon-Fri: 7 pm - 11 pm

• Sat-Sun: 2 pm - 10 pm

Reach out to your Crio Success Manager by email.

>> qa@criodo.com <<

When you should contact the Crio Success Manager:

1. To ask questions about the QA Masters Track curriculum

2. For all admissions and billing related queries

3. To pause your program or take a break

4. To give us feedback about your Crio learning experience and/or to escalate issues

IMPORTANT: Please don't send email to clarify technical doubts. Use the Crio Help Centre instead.

Connect with your peers and engage with the Crio community on Slack

Relevant Slack channels

1. qa-mmm-yyyy (where mmm => month, yyyy => year, e.g. qa-dec-2021): all your batch-mates are here.

2. random: a place for memes and fun.

Note

Slack is primarily for peer discussions. Mentors, TAs and Crio Staff occasionally frequent Slack channels and respond in threads. However, if you need guaranteed responses from Crio, please use the Crio Help Centre.