Problem:
Error message of "Profile not found" when the student logs into Google Chrome.
Solution:
Delete away old profile and set up the profile again. Please see steps below on how to delete and set up profile. *If the problem persists, do the same steps for both email addresses (ie *****@crestsec.edu.sg and ********@students.edu.sg)
Step 1: Click on the 3 dots of the profile registered under "******@students.edu.sg"
Step 2: Choose delete.
Step 3: Choose delete
Step 4: Click Add.
Step 5: Click sign in.
Step 6: Sign in using email address "*****@students.edu.sg".
Step 7: Key in password of IAMS/MIMS/student log in to ICT lab.
Step 8: Choose "Yes, I'm in".