Privacy Policy
Crestline Protection Group
Effective Date: 04/21/2026
Crestline Protection Group (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and shared. This Privacy Policy outlines our practices regarding data collection, including compliance with A2P messaging regulations.
1. Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
Name
Phone number
Email address
Mailing address
Insurance-related information
Any information submitted through forms, applications, or communications
2. How We Use Your Information
We use your information to:
Provide insurance quotes and services
Communicate with you regarding your inquiries or policies
Send appointment reminders and updates
Deliver customer support
Comply with legal and regulatory requirements
3. SMS & A2P Messaging Compliance
By providing your phone number and opting in, you consent to receive SMS (text) messages from Crestline Protection Group, which may include:
Appointment reminders
Policy updates
Follow-ups
Promotional or marketing messages
Message Frequency: Varies based on your interaction with us
Message & Data Rates: May apply depending on your mobile carrier
Opt-Out Instructions:
You may opt out of receiving SMS messages at any time by replying STOP to any message.
Help Instructions:
Reply HELP for assistance or contact us directly at:
📧 robert@crestlineprotection.com
📞 803-565-2538
Consent:
SMS consent is not a condition of purchase.
4. Data Sharing and Disclosure
We do not sell, rent, or share your personal information, including mobile information, with third parties or affiliates for marketing or promotional purposes.
Your information may only be shared:
With insurance carriers to provide quotes or policies
With service providers who assist in business operations (under strict confidentiality)
When required by law or legal process
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
6. Your Rights and Choices
You have the right to:
Request access to your personal data
Request corrections to inaccurate information
Request deletion of your information (where applicable)
Opt out of communications at any time
To exercise these rights, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Crestline Protection Group
Robert Newsome-White
📧 robert@crestlineprotection.com
📞 803-565-2538
🌐 www.crestlineprotection.com