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Nowadays, signing into online platforms is very easy and convenient. And similar should be the case with financial platforms like Uphold. However, some Uphold users have been facing issues while trying to access their accounts. Though the Uphold login is not a common issue amongst users, we shall still discuss the correct way to get back into the account and fix any potential issues you might encounter.
If you have not created an account on this platform already, you might need guidance on the same. To help you with that, we have included the steps for account registration:
1. As the first step, you can either download the Uphold mobile app (compatible with iOS/Android devices). Or, you can also search for “uphold.com” using your web browser.
2. On the same website or app, choose the “Sign Up” button.
3. To carry on the process, provide your name and email address.
4. Time to create a strong Uphold login password (make sure to use a mix of letters, special characters, and numbers).
5. Navigate to your mailbox and complete the email verification process by clicking the given link.
6. Further, you must complete the KYC process to gain access to all the included features. For identity verification, follow the prompts.
7. If you want, you can also assign a recovery option to your account.
After you have completed the sign-up process, you can use the assigned email address and the password to quickly sign into your account:
1. Access the official Uphold website via https://uphold.com/en-us or open the app.
2. Now, you must click or tap the “Login” button on the main page.
3. On the login portal, provide your email address and the Uphold login password.
4. Complete the 2FA account verification to access the full-fledged features of the platform.
NOTE: If you have not enabled 2FA, then you must do it right now to provide an additional layer of security to your account. Since this is a platform where you deal with money and finances, you must ensure its security.
In this section of the document, we shall take a glimpse into the process that you must follow to enable the 2FA feature for Uphold account security. Once you enable this feature, you will need to enter the 2FA code sent to you during the Uphold sign-in.
1. After signing into your Uphold account, go to the “Settings” menu.
2. Find the “Security” setting and then choose “Two-Factor Authentication.”
3. Choose how you’d want to proceed (You can use Google Authenticator or Authy).
4. When prompted, use the scanner to scan the QR code from your authenticator app.
5. Further, you must enter the 6-digit code shown on your screen.
6. Store the backup codes in a safe place.
When you can’t access your Uphold account even after multiple attempts, you need to take extra steps to get rid of the login issues. Here are some common issues related to passwords, verification, or 2FA, along with the fixes:
• Password-related issues: Use the “Forgot Password” option on the Uphold login screen and reset your password after completing the verification process.
• Problems with 2FA: If you have lost the phone using which you used to do two-factor authentication, or you are not getting the login code, you must contact the Uphold support team immediately. Be ready to verify your identity at this stage (you will need your Photo ID and other details for this).
• Lost email access: If you are not able to access the email address you registered with your account, regain your Uphold account access by contacting the support team and then verifying your identity.
• Issues with account verification: In case you are facing issues during account verification, then you need to make sure that your photo ID is clear. You have used the same name for account registration that is on your photo ID.
IMPORTANT: If you ever connect with the support agent for fixing issues with the Uphold login, make sure that you do not share your password or full ID photos.
If you wish to have a hassle-free experience during future Uphold login, then you can put into action these practices:
• Use a password manager for using financial services such as Uphold. A password manager helps you create strong and complex passwords.
• Your recovery email should also have strong security.
• Record your recovery codes during 2FA setup very securely. Make sure to store them offline.
• If you are planning to change your contact details, make sure to update them on your accounts as well. Doing this will help you avoid future Uphold login problems.
For a smooth Uphold sign in experience, you can always refer to this guide. Apart from guiding users on the Uphold sign up and login process, this document also covers significant details on troubleshooting common login issues and some related aspects that will help you in the long run.
The official website to log into Uphold is https://uphold.com/login, or you can also log in via the authentic Uphold app.
Click the “Forgot Password?” option on the Uphold login page and then complete the account verification process to reset your password.
The login code might be there in the email spam folder. Make sure that your device is receiving SMS and ensure that your authenticator app is working and updated.
You should immediately change your password and enable 2FA. Keep a regular check on your account activity.