New: Family Technology Support Center: Cincinnati Public Schools has just launched a Family Technical Support Center to help you troubleshoot issues with CPS devices, connectivity and software.

Call (513-363-0688) or email the center when you need help during remote learning between 8:00 a.m. and 6:00 p.m., Monday through Friday, to:

  • Reset passwords for Google, Schoology and Powerschool

  • Troubleshoot connectivity issues

  • Log into the computer

  • Repair a CPS device that has been damaged or is not working

  • Troubleshoot access to Google Meet, Google Calendar, Gmail and other standard software

For other questions, please call your grade level office or our Customer Care Center at 513-363-0123.

Technology Slide from Orientation Presentation