About infectious disease (COVID-19) measures

Now you can travel and drive with peace of mind!

Here are some of the measures taken by car rental companies to prevent infectious diseases.

COVID-19 prevention measures of each company

For maintaing social distancing without using public transportation, a rental car that is a private space is a very safe means of transportation in terms of infection control.

You can enjoy your trip or drive while maintaining social distancoing. If you are worried about the risk of infection in a vehicle used by another user, you can use it with peace of mind when you know about the cleaning and sanitizing of the vehicle after each use, hygiene measures in the business office, and infection prevention measures.

ToCoo! is taking various measures to ensure that customers can use their rental cars with peace of mind, based on the following five points.

A. Setting up disinfectant

We ask our customers to wear masks and disinfect their hands to prevent infection. For this reason, we have disinfectant solution in the store so that not only our staff but also customers can sterilize and disinfect themselves.

B. Cleaning and sterilization of outlet interior

We have also strengthened our hygiene measures inside the outlets . In addition to regular ventilation, we thoroughly clean and sanitize the inside of the stores by using sanitizers mainly at store entrances, handrails, and customer service counters that are frequently touched.

C. Preventing droplets with acrylic sheets, etc.

Plastic sheets and acrylic panels are installed on counters facing customers to prevent transfer of droplets.

In stores where face-to-face customer service is reduced, some of them are not installed.

D. Staff wearing masks

Basic infection prevention measures such as hand washing, gargling, and wearing masks by store staff are encouraged. In addition, the physical condition and health of store staff is monitored, and if they are not feeling well, they are not allowed to come to work.

E. Thorough cleaning and sanitizing of car interiors

The inside of the car is cleaned and the outside of the car is washed after each use to keep the car comfortable and clean. In response to the spread of the new coronavirus (COVID-19), all car rental companies have implemented thorough cleaning using sanitizing sprays and agents in addition to the normal cleaning of the vehicles. They are focusing on strengthening hygiene management. Areas around the driver's seat that can be touched by hands, steering wheel, levers, dashboard, steering wheel, etc. are being cleaned in detail with enhanced wiping and disinfection.

Correspondence status of each company

*For some outlets that do not have a mark for droplet prevention, they try to prevent droplets by reducing face-to-face interactions.


Inquiries

If you have any questions or concerns regarding the efforts of each company, please contact COOCOM.