Family Virtual Learning Support

Troubleshooting Google Meet and other Website Issues

Follow the steps below in order.

Check after you have completed each step if your issue is resolved. (log back into the google meet or try the website again.

Once resolved, you do not need to continue on to the next step.

1️⃣

Let your teacher know.

2️⃣

Close other tabs.

3️⃣

Turn off your camera in the google meet.

4️⃣

Leave and rejoin.

5️⃣

Check your Audio and Video prior to Joining the Meet.

6️⃣

Close and reopen Google Chrome.

7️⃣

Clear the cache.

8️⃣

Restart your computer.

9️⃣

Check for updates.