This document was last updated on 06-06-2026.

Privacy Policy for U-Family

Last Updated: 06-06-2026

Introduction

Welcome to U-Family ("App", "Platform", "Service", "we", "our", or "us").

U-Family is a family and community management platform designed to help families, organizations, communities, and users stay connected through member management, communication, event participation, notifications, document sharing, and related services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the U-Family mobile application, website, and related services.

By using U-Family, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

1. Personal Information

When you register or use U-Family, we may collect:

• Full name

• Mobile number

• Email address

• Profile photograph

• Gender (optional)

• Date of birth (optional)

• Address information

• Family relationship details

• Emergency contact details

• User identification information provided voluntarily

2. Family & Member Information

To provide family management features, we may collect:

• Family member details

• Family tree relationships

• Member profiles

• Household information

• Family group memberships

• Anniversary and birthday information

• Community or organizational affiliations

3. Communication Information

When using communication features, we may collect:

• Messages exchanged within the platform

• Comments and replies

• Community posts

• Event discussions

• Support inquiries

4. Event & Activity Information

We may collect information related to:

• Event registrations

• Attendance records

• RSVP responses

• Event participation history

• Meeting schedules

• Community activities

5. Media & Documents

Users may upload:

• Profile photos

• Family photographs

• Documents

• Certificates

• Community-related files

• Attachments shared within the platform

6. Device & Technical Information

We automatically collect certain technical information, including:

• Device type and model

• Operating system version

• Application version

• Device identifiers

• IP address

• Browser information

• Crash logs

• Diagnostic data

• Performance analytics

7. Notification Information

To deliver important updates, we may collect:

• Push notification tokens

• Notification preferences

• Alert delivery status

How We Use Information

We use collected information to:

• Create and manage user accounts

• Maintain family and community records

• Enable communication between members

• Facilitate event management and participation

• Send notifications and announcements

• Improve application performance and functionality

• Provide customer support

• Detect fraud, abuse, and unauthorized activities

• Ensure platform security

• Comply with legal obligations

Legal Basis for Processing

Where required by applicable laws, we process personal information based on:

• User consent

• Performance of a contract

• Legitimate business interests

• Compliance with legal obligations

• Protection of vital interests

Data Sharing and Disclosure

We do not sell personal information.

We may share information with:

Service Providers

Trusted third-party vendors providing:

• Cloud hosting

• Data storage

• Authentication services

• Push notifications

• Analytics services

• Technical support

Authorized Administrators

Information may be accessible to authorized family administrators, community administrators, organization managers, or designated users based on platform permissions.

Legal Requirements

We may disclose information when required by:

• Applicable laws

• Court orders

• Government authorities

• Regulatory bodies

or when necessary to:

• Protect legal rights

• Prevent fraud

• Protect user safety

• Enforce our Terms of Service

Third-Party Services

uFamily may utilize third-party services including but not limited to:

• Firebase Authentication

• Firebase Cloud Messaging (FCM)

• Firebase Analytics

• Firebase Crashlytics

• Google Analytics

• Cloud Storage Providers

• Mapping and Location Services (if enabled)

These providers have their own privacy policies governing how they process information.

Data Security

We implement appropriate technical and organizational security measures, including:

• Secure data transmission (HTTPS/SSL)

• Access controls

• Authentication mechanisms

• Role-based permissions

• Regular security monitoring

• Secure cloud infrastructure

While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be 100% secure.

Data Retention

We retain information only as long as necessary to:

• Provide services

• Maintain family records

• Fulfill contractual obligations

• Resolve disputes

• Comply with legal requirements

• Enforce agreements

Data retention periods may vary depending on the type of information and organizational requirements.

User Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Update profile details

• Request deletion of information

• Restrict processing

• Object to certain processing activities

• Request data portability

• Withdraw consent where applicable

Requests may be submitted through the contact details provided below.

Children's Privacy

uFamily is not intended for children under the age of 13 without parental or guardian supervision.

We do not knowingly collect personal information from children in violation of applicable laws. If such information is identified, appropriate steps will be taken to remove it.

International Data Transfers

Your information may be processed and stored in countries other than your country of residence. By using the Service, you consent to such transfers where permitted by law.

Account Deletion

Users may request deletion of their account and associated personal information by:

• Using the account deletion feature within the application (if available), or

• Contacting support through the details below.

Certain information may be retained where required by law or for legitimate business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted within the application and/or on our website with a revised "Last Updated" date. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

Contact Information

For any questions regarding this Privacy Policy or the AMAR application, please contact:

📞 +91-33-3594-8167
📞 +91-91-2307-4314
📧 dev@conglomerateweb.com
📧 ops@conglomerateweb.in

Last updated: 06-06-2026  

By using U-Family, you acknowledge that you have read and understood this Privacy Policy.