The most common problems with books are due to not allowing the app to update.

1. Make sure you have internet access on the device

2. Log out of the app

3. Log back into the app (with internet toggled on if using edco learning)

Video support for specific book app issues available from the "ebook how to" tab in the menu above or here

Please see the video on the Demonstrations tab

Use the "To do" list in google classroom or the "google calendar" app to keep track of your work

Currently while Mrs Matthews is working from home she has access to the original emails and passwords of students for ebooks. Contact her at mmatthews@confeycollege.scoilnet.ie

However if the password has been changed then the below still applies:

Your email address and gmail password are supplied by the school. Please see Ms Keely about a forgotten google password

Your username and password for your ebook apps are maintained by Wriggle and are not retained in the school. Please check if you photographed the information at the start of the year. If not, or if you changed your password yourself, you will need to contact wriggle here

You can approach this in multiple ways

Videos will be added to the "other how to" section

The first step is to view your settings and see what is actually taking up the space.

You may be able to move photos to your google drive or remove pictures not needed anymore for example

You may be able to remove old books from your ipad apps

If unsure contact Mrs Matthews BEFORE attempting something you are not confident with

Please note: You can delete apps to create storage space. Please be VERY cautious doing this. Only remove an app if you are confident you do not need it for any class ever again as you cannot reinstall it

If you purchased insurance through the school please speak to a parent or guardian first as there is an excess of €50 on the claim

The office will then organise for the repair if applicable. It will be sent out to a company in Lucan for repair and turn around is generally fairly quick.