Infinite Campus Staff

Infinite Campus Staff Support

Infinite Campus (previously eSchool) is Delaware’s new Student Information System (SIS), purchased by DOE and launching in Colonial at the start of the 2025–2026 school year. Teachers will use Infinite Campus to take attendance, access student and family contact information, manage the gradebook and enter assigments (grades 6–12), and much more.

Things to Remember:

Staff will access Infinite Campus through ClassLink.
All teachers will use Infinite Campus for attendance
Colonial will NOT use the Infinite Campus Learning Management System, Campus Learning. We will continue to use Schoology.
Teachers in grades K-5 will continue to use Progress Book in DSC for grading. They will NOT use Infinite Campus.
The Infinite Campus Grade Book will sync to the Schoology Grade Book. Instructions will be coming soon.

Below, you’ll find training and support materials created just for elementary and secondary teachers.

Pick the option that best fits your needs, and check back often—these trainings will keep growing and improving as we roll out Infinite Campus this year!

Elementary Staff

Elementary School Teachers

Getting Started

This section provides a basic overview of Infinite Campus for new users or as a refresher.

Videos: 🚨 Must-Watch First - Getting Started: Accessing Infinite Campus, Teaching Center, & Basic Navigation
- 1. Logging into Infinite Campus (1M:13S)
    - If you do not have Infinite Campus in ClassLink, please submit a tech ticket: https://colonial.incidentiq.com/

- 1. The One Tool to Rule Them All: Accessing & Favoriting the Teaching Center (4M:07S)

- 1. Renaming Courses For Easy Identification & Applying Color Codes (1M:56S)

- 1. Using the Hamburger Menu & Advanced Search (4M:16S)

- 1. Feature Tips
    - 💡 Got a Feature Tip? We’d love to hear it! Feedback Form: Share Your Feedback Here

- 1. - ✨ New Tip! Change your Infinite Campus home page to Campus Instruction (Teaching Center) for quicker access to what you need most.

Support Document: Infinite Campus Teaching Center Quick Start Guide
- Description: A website with information on using the Infinite Campus Teaching Center.

Attendance

Learn how to accurately and efficiently take daily attendance for your homeroom.

Video: How to Take Daily Attendance (2M:5S)
- Description: This video covers how to mark students present, absent, or tardy for the day using the attendance tool.

Class Rosters & Family Contact Information

Learn how to use your class rosters and locate family contact information.

Video: How to Locate Class Rosters, Print Rosters & Parent Contact Information (3M:10S)
- Description: This video walks you through how to quickly locate your class rosters in Infinite Campus, print rosters for reference, and access parent contact information to support communication with families.

Communication

Use these resources to learn how to communicate with families through Infinite Campus.

Video: Communicating with Families through Campus Messaging - Coming Soon
- Description: Learn how to use the built-in messaging system to send announcements and individual messages to parents.
Support Document: Parent Portal Website
- Description: A website you can share with families to help them navigate their parent portal account (Previously Home Access Center).

Grading

Teachers in grades K-5 will continue to use Progress Book in DSC for grading They will NOT use Infinite Campus.

IEP Information

Use these resources to learn how to locate student IEP information in Infinite Campus.

Support Document: Locating Student IEP Information in Infinite Campus
- Desription: Step-by-step directions for identifying students with an IEP, accessing Special Education documents, and downloading document from Infinite Campus.
Video: Locating a Student IEP Information in Infinite Campus (4M:19S) NOTE: This video is blurred to protect student info—use the support document above for clear steps.
- Description: A walkthrough video showing how to find and download a student’s IEP in Infinite Campus.

Using the Infinite Campus Knowledge Base and Help Resources

Use these resources to help you learn more about the tools and features of using Infinite Campus.

Video: Using Infinite Campus Help Resources (2M:36S)
- Description: Learn how to navigate and use Infinite Campus Help Resources with ease.
Support Document: Infinite Campus Knowledge Base Website
- Description: A website you can use to help support your use of Infinite Campus.

Other Staff Roles in Infinite Campus

Building Coaches & Interventionists Support in Infinite Campus
- Use these resources to better understand the tools and features available for supporting students in your role.
  - Video: Infinite Campus for Coaches & Interventionists (5M:54S)
    - Description: Learn how to access and use Infinite Campus tools designed for locating students, home contact information, attendance, and IEP documents.

⭐️ Feedback

Help us improve this site! Please let us know what you think by filling out our quick feedback form.

Feedback Form: Share Your Feedback Here

❓ Need more help?

If you are having trouble logging into your account:
Please submit a technology support ticket at: https://colonial.incidentiq.com/

Important Note:
If your issue is related to the functionality (how to use) of Infinite Campus (similar to issues you would have contacted Erin Rosen for in eSchool), do not submit a ticket in Incident IQ.
Instead, please cancel your ticket and reach out directly to the Data Service Center at:
📞 302-504-7226
📧 Helpdesk@dataservice.org

Secondary Staff

Secondary School Teachers