EXPERIENCE

Adjunct Instructor Introductory Biology Lab | Christopher Newport University, Newport News, VA

• Intro level Botany instructor

• Coordinate lab projects

• Arrange travel to and from field sites

• Create databases for large projects

• Oversee 8+ undergraduate students and 4 graduate students

• Helped automate graduate studies processes

• Researched information related to the CNU graduate program and others as needed for comparison

• Created and presented informational sessions on CNU’s graduate program

• Helped adjust course to fully online format

• Created syllabus and updated PowerPoints for lab modules

• Responsible for finding grants and determining eligibility of the scholarship foundation

• Create and maintain database of all potential fund sources as well as stages of applications for funds

• Create and prepare materials for grant and funding applications

• Filled out, verified, & mailed vouchers for payment

• Answered phones, fielded calls, & recorded client’s messages

• Implemented & maintained Excel spreadsheets for budgeting tracking sales, & following inventory

• Investigated & processed insurance claims ranging from minor incidents to major disasters

• Determined liability of policyholders in incidents & resolved disputes regarding liability

• Followed up on claims, handled correspondence, & maintained client files

• Assisted with scheduling, accepting payments, merchandising, and register

• Utilized interpersonal skills to create positive customer experiences and resolve customer concerns

• Created eye-catching displays that helped drive business, raising profits to 14% over last year

• Shift leader who actively handled and resolved customer complaints and concerns

• Responsible for ordering and maintaining stock levels for multiple departments

Ramey_CV.pdf

Ramey_Unofficial_CNU_Transcript.docx

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