Guest Services FAQs

Please contact Guest Services at guestservices@cm201u.org if you are experiencing issues with your log-in. 

In situations where a cancellation is unavoidable, we encourage our Guests to consider picking up assignments at our other schools. This allows us to provide you with alternative opportunities and ensures a smoother experience for both our team and our valued guests.

If you need additional guidance, please contact Guest Services at guestservice@cm201u.org. 

No. Unfortunately, Red Rover does not have this feature. However, Guests are encouraged to leave notes for the teacher daily. 

Attendance is required for all Cadre Teachers and Guests working on long-term assignments on scheduled Institute Days. 

If you need additional guidance, please contact the Office of Personnel and Culture. 

Yes. Any Guests assigned to work on district-scheduled half days are paid for the full day. 

However, this benefit is not applied to half-day absences. 

Please refer to Guests Work Day Schedule for more information. 

All Guests in long-term assignments are expected to follow the full-time team members' work schedule. The leadership team if deemed appropriate can extend flexibility. 

Please click here for more information. 

No. Cadre Teachers receive a standard daily rate for their work hours.  

Please click here for more information. 

Yes. Guests are required to complete all required training by the appropriate deadline. 

We are dedicated to providing comprehensive training, recognition, and ongoing support to all guests to maintain a safe and positive learning environment for our students and staff.

Therefore, in accordance with the Illinois School Code, Federal law, and district policy and practice, certain mandated training will be required of all guests. 

Please click here for more information. 

If you need additional guidance, please contact the Office of Personnel and Culture. 

The hiring of new Guests is coordinated by the Office of Personnel and Culture - Guest Services. 

Please refer your candidates to Guest Services at guestservices@cm201u.org.  

An assignment is considered long-term when a Guest is expected to remain in a position for an extended period. The standard is more than 5 consecutive days. Any deviations from this standard must be approved by the Assistant Superintendent of Personnel & Culture. 

Once it is determined that long-term coverage is necessary due to a vacancy, transfer, or extended time off (Worker’s Comp, Leave of Absence, etc.), the Supervisor must follow the workflow for long-term assignments:

Please click here for additional information. 

If you need additional guidance, please contact Guest Services at guestservices@cm201u.org. 

No. However, if interested, the Cadre Teacher can resign from the position and indicate they would like to remain on the Guest Teacher roster in their resignation. 

Then, the Hiring Manager should fill the vacated Cadre position as soon as possible to ensure proper staffing. 

If you need additional guidance, please contact the Office of Personnel and Culture at hr@cm201u.org. 

No more than 5 consecutive work days. Any deviation from this must be approved by the Assistant Superintendent of Personnel and Culture. 

Guests are compensated for a full work day on district-scheduled half days only because the work day exceeds the half-day mark on district-scheduled half days in every school except the Early Learning Center. Therefore, it is necessary for the District to pay Guests for the full day versus half day and to maintain uniformity across all schools when possible. 

Please note that this practice is not extended to half-day absences.

Please click here for more information. 

Yes. A job posting is required if any of the following applies. 

1. The assignment will exceed 10 days.

2. A new guest is being recommended for hire. 

Please refer to the Workflow for Long-Term Assignments for more information. 

All entries should be reconciled daily. Keep in mind that all Guests are paid based on these records. Therefore, a delayed entry or correction may impact the accuracy and timeliness of payroll processing. 

Please refer to the Payroll Production Schedule for more information. 

Yes. However, this arrangement is not encouraged and must be authorized by the Building Principal. Guest should be compensated and must be listed on your report to Payroll.  

Yes. The request for coverage must be recorded in Absence Management. 

No. Participation is not mandatory unless the administration deems this necessary. If your Cadre Teacher needs to be included for any reason, please enter a Certified Vacancy in the Absence Management system so that they are compensated accordingly.   

All Guests in long-term assignments are expected to follow the full-time team members' work schedule. The leadership team if deemed appropriate can extend flexibility. 

Please click here for more information. 

The Board of Education approved the following allotment:

• Crete-Monee Early Learning Center Pre-K (ELC) - 1

• Elementary (Grades K-5) - 1 per building

• Crete-Monee Middle School (CMMS) - 4 

• Crete-Monee High School (CMHS) - 5 

• Bridges Program - 1

• Special Education Department - 5

• Office of Teaching & Learning - 6

Please click here for more information. 

All work hours for Guest Secretaries should be recorded and follow the current procedures outlined by the Business Department. 

If work hours are not recorded properly, payroll will not be able to process payments timely and accurate. 

Please click here for more information. 

Yes. Guest Secretaries can be assigned to long-term assignments by recommendation. Please submit a Recommendation for Hire - Long Term Assignment through Recruiting & Hiring for approval. 

Please click here for more information. 

All work hours for Guest Custodians should be recorded and follow the current procedures outlined by the Business department. 

If work hours are not recorded properly, payroll will not be able to process payments timely and accurate. 

Please click here for more information. 

Yes. The request for coverage must be approved by the Assistant Superintendent of Personnel and Culture. 

Please click here for more information. 

It is critical that our team members understand the importance of punctuality. If you have spoken to the individual and still have not resolved the problem, we recommend using the following template to document the instance and set clear expectations for future references. 

3-Step Guest Services Performance Improvement Guide

Written Warning Template

If the Guest is not classified as a Cadre Teacher, P & C will initiate these steps upon receiving a reported incident. 

Please click here to reference the Guest Expectations. 

If you need additional guidance, please contact Guest Services at guestservices@cm201u.org.  

The process for banning a guest may vary depending on the situation. Our 3-Step Guide provides a structured and uniform approach to addressing performance or attendance issues. 

If you have spoken to the individual and still have not resolved the problem, we recommend the following steps:

1. Document specific incidents or behaviors that have led you to this decision. 

2. Contact Personnel and Culture (P & C) to report the situation.

3. Provide any supporting evidence or documentation to support your request. 

4. Allow the P & C team to investigate the matter and take appropriate action. 

If you need additional guidance, please contact the Office of Personnel and Culture.  

Please click here to reference the Guest Expectations. 

All qualified Guests should be paid for the full day due to the District’s current practice of compensating guests who work on district-scheduled half days at the full-day rate. 

Please note that this benefit is not applied to half-day absences. 

If the workday is not recorded properly, payroll will process this instance incorrectly as a day's work.  Multiple scenarios on district-scheduled half days that may require a different response, including: 

1. Guests assigned to a Leave of Absence:  All guests assigned to a leave of absence should be attached to the appropriate Vacancy or Absence in Red Rover. 

Additionally, all Guests in long-term assignments are expected to follow the full-time team members' workday schedule. 

2. Employee is only off during the PM on district-scheduled half days: No coverage is required. Therefore, the PM's absence should be entered as No Sub Required.

3. Employee is off for a full day on district-scheduled half days: Because students are in attendance during the AM, coverage is required. The full-day absence must be split so that the variation is recorded correctly and the Guest plans for a half day. 

The AM absence should indicate Sub Required. 

The PM's absence should be recorded as No Sub-Required. 

Then, a Vacancy must be created to record the guests' time. 

4. Guests assigned to a full-day Vacancy: No adjustments are required. 

If you need additional guidance, please contact Guest Services at guestservices@cm201u.org.