This site is your official resource for support with the ClassLink portal. This page provides FAQs, important updates, and guidance to help you navigate and use ClassLink effectively. Please check back regularly for the latest information and announcements.
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When will the change to ClassLink take place?
When will the change to ClassLink take place?
ClassLink is now live as of July 14, 2025, and serves as the primary portal for accessing digital resources.
What is ClassLink?
What is ClassLink?
ClassLink is our new portal that provides access to all your digital tools and resources. It simplifies the login process, allowing students and staff to access applications, files, and cloud storage from any device with a single username and password.
Will I still be able to access Rapid Identity?
Will I still be able to access Rapid Identity?
Yes, RapidIdentity will remain accessible until further notice. The district is actively working with its application vendors to ensure all systems are fully integrated with ClassLink. In the meantime, any applications not yet available in ClassLink can still be accessed through the RapidIdentity portal. The district will provide advance notice before RapidIdentity is officially decommissioned.
Will this change how students access tools?
Will this change how students access tools?
Students will still have access to the same tools they’ve been using—only the look and layout of the portal will be different. ClassLink provides a new interface, but the core resources and applications remain the same.
Who do I contact if something isn’t working?
Who do I contact if something isn’t working?
If you experience any issues, please contact the Department of Technology at (770) 473-2772 EXT 3. You can also submit a support ticket through Incident IQ for assistance.
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