Technology Help

If you are having technical difficulties with your laptop, please do steps 1-3 under troubleshooting.

If you device still does not work, fill out the form below and someone will get to you as soon as possible.

Laptop Troubleshooting

  1. Restart your computer.

*The normal way to restart your Chromebook is to use its 'Shut down' option: tap the notification area (the section with the WiFi, power and time) and press the top 'Shut down' icon.
*If the screen is black - squish the power button like a bug for 30 seconds.
  1. Check for Chrome Updates.

  2. Update your chrome profile.

Other Issues

Connecting to Zoom


Don't have Wi-Fi at home?

Connecting to Wi-Fi at home:

  1. Click at the bottom-right of the screen (near the clock).

  2. Click below the Wi-Fi symbol where it says “Not Connected”

  3. Select your Wi-Fi network. If needed, enter the passcode.

  4. Once connected log-in as you normally would.

Responsibility:

Students are responsible for the Chromebook that has been checked out to them and one charger. Both items will need to be returned when school is back in session.