Log into iSAMS (instructions can be found here) - If you are unable to login then please see the section below
Navigate to the "My Account" section on the navigation bar
Click on "My Password"
Enter your current password
Enter your new password and then confirm your new password
Note: Your password must contain 3 of: an English uppercase character (A-Z); an English lowercase character (a-z); a numeric character (0-9); or a non-alphanumeric character (!, $, %, #).
Click the blue "Change My Password" button
Navigate to the iSAMS website > https://claremont.parents.isamshosting.cloud/
Click "forgotten your details?"
Input your username (Your username is the email address you used to register for the Parent Portal)
An email will be sent and you will need to answer your security question/memorable data before the password can be reset.