Learners wishing to appeal results should contact the Scoil Mhuire Adult Education Office directly within 30 days of receiving results. There is a nominal fee and the appeal will be addressed by the results approval panel who will recommend appropriate action.

The appeals process enables learners to appeal

(a) The Assessment Process, if they perceive there to be irregularities/inequality in its implementation

(b) The Assessment Result

Only approved results can be formally appealed by the learner.

The only evidence which may be presented by the learner at appeal is that which has already been submitted for assessment. New evidence may not be added by the learner for the appeal.

Learners will be informed of the outcome of the Appeals Process within an agreed timescale.

Following the completion of the providers appeals process, the results for the learner concerned are forwarded to ITEC as the final result. These final results are the basis on which ITEC will issue certificates.

ITEC operates an International appeals process. This is only on the basis of:

(a) The completion of the provider’s appeals process, and

(b) Appealing the process, not the result.

ITEC only accepts appeals from the provider, Scoil Mhuire Adult Education and will not accept an appeal on behalf of a learner until that appeal has gone through ‘due process’ within Scoil Mhuire Adult Education`s appeals process and all opportunities to appeal with this process have been exhausted.