Students, here are some troubleshooting tips for your Chromebooks. If this does not solve your problem, please call the Tech Hotline at (909) 946-8226. Leave a message with your name, phone number, school name, and description of the problem.
If your Chromebook has a physical problem, such as a missing key, dead battery, or faulty charger, you may visit your site library before/after school or at your lunch.
Avoid Chromebook damage by remembering to do the following:
Keep CB labeled with nametag and barcode
Keep CB clean and dry
Be careful with backpack - do not slam on desk or floor.
Keep in your possession at all times.
Chromebooks with USB-C adaptors: CHARGING PORTS
If a charging port breaks, the entire Chromebook has to be replaced!
Take your time to plug in/unplug carefully
Do not stretch or pull charging cord
Keep backpack free of crumbs/dirt that could clog the port
Power Adapter - $20.00
USB Port - $8.00
Screen Replacement - $56.00
Keyboard Replacement - $32.00
Total Loss - Chromebook is lost or destroyed
ASUS 204 - $215.00
ASUS 1100 - $289.00
Protective Case - Lost or Damaged - $26.00