Pickpocketing

While Sorrento is generally very safe, pickpocketing is very common. Being aware of your surroundings and carrying your things carefully can help you avoid this situation. Click here for an excellent list of safety tips while in Sorrento.

Make sure to pay extra attention while you are on the Circumvesuviana Train. This train is notorious for rampant pickpocketing and unfortunately it still occurs. Here are some quick tips for securing your valuables while traveling:

Leave your passport at home
- If you must travel with it, make sure that it is secure inside your backpack or within a money belt strapped to you
Keep your wallet in your front pocket.
Make sure that your purse is closed, zipped and in front of you.
Stay vigilant of people close by.

If You Are Robbed please follow these steps:

If you are hurt or there was any violence involved, please call the emergency phone. If there was no violence involved you can send us an email to let us know what happened.
Cancel any credit or debit cards that were taken.
1. American express: Customer Service 1-800-528-4800
2. Mastercard: 1-800-627-8372 FREE
3. Visa: Outside US and Canada, cardholders can call collect using local operator 1-303-967-1096, or alternatively call your local toll-free number.
Within 3 days you should go to the police station at the UFFICIO DENUNCE in
Vico III Bernardino Rota, 14
Phone number: 081 807 5211
They usually have English speaking translators available.
Notify the American Consolate in Naples as they often receive lost IDs, wallets, etc.
Your family’s homeowners insurance may cover the cost of some stolen items. Check with them, but remember that you’ll need the police report to state exactly what items were taken.
If your passport has been stolen you will need to bring 2 2x2 inch (5x5cm) photographs, a copy of the police report and a photocopy of your passport to the US Consulate. A replacement passport will cost between 70-100€.
Email our staff and let us know if there is anything else you need!

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