Dear Team Chaitanya,

Patience, consistency and continuous learning are the basic values to achieve long-term success. Chaitanya’s persistent efforts, process-driven culture and improvement with constructive feedback have worked as the fuel which drives its successful microfinance journey. In the current phase of exponential growth, a structured process for each activity becomes indispensable at Chaitanya. Process orientation will make the organisation more efficient, focused and scalable.

My experience in Chaitanya made me realize that individual and organisational growth is homogeneous. Investment in upskilling ourselves, effective networking, continuous learning and patience help us combat any kind of challenge.

Rakesh Mattar

Head - Business Excellence