Agenda

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Location: Viewline Resort Snowmass Village

Sunday

Sun 5:00p - 8:00p 

Registration & Open Reception with Food and Drink

(Outside on Starks Deck)

Location: Outside on Starks Deck - Viewline Hotel

You can get to Stark's Deck through the main lobby via the glass doors in the back right.  From there go down the stairs to the deck just below.

Sign up for the Scavenger Hunt

5:00p - Noon on Monday

Signup at the registration desk. Details comming soon.

Monday

Mon 7:00 - 3:00 Conference Registration Open (Lobby of Conference Center)

Location: Conference Center Lobby

Mon 7:00 - 7:50 Breakfast 

The Conference Center (Across from the Valet) - Level 1 Salon B

Mon 8:00 - 8:15 

Welcome and Conference Logistics 

(Salon A)

President and Vice President

Mon 8:15 - 9:45 

Keynote - Avish Parashar

(Salon A) 

Avish Parashar is an author, speaker, and humorist who transforms high-energy improv comedy into practical business skills. He weaves together humorous stories, witty observations, and interactive exercises from improvisational comedy to get people laughing, learning, and motivated! 


Mon 9:45 - 10-15 Break/Networking

Mon 10:15 - 12 :00 

Member Sharing Session MEMBERS ONLY

(Salon A) 

Open to Members only

Learn what other agencies have going on.  The benefit of this is to make notes of who to reach out to after the session to discuss topics your agency might be considering, are in the middle of or advice you have for them.  Each member agency will have 2-5 minutes (depending on attendance #'s) for a representative from their agency to introduce teammates and share with the group things like: successes, failures/ take two’s, projects underway, any questions they have for the rest of the membership.

Mon 12:00 - 1:00 Lunch - LOCATION MOVE DUE TO WEATHER

(Salon B, Level One. Where breakfast was this morning)

Mon 1:00 - 5:30 

Afternoon Team Building & Networking Excursion

MEMBERS ONLY 

(Outside lobby by Valet)

Meet outside the lobby by the valet area NO LATER THAN 1:15pm. Please don't be late as it will delay the entire tour. MEMBERS ONLY - CLOSED TO ALL SPONSORS

What to wear and bring: CGAIT Conference - Excursions (google.com) 

Mon 6:00 - 7:00

Sponsor Reception 

(Salon C & Lobby)

Mon 7:00 - 10:00

Dinner & CGAIT Cup 

(Venga Venga Restaurant)

MEMBERS ONLY & DINNER SPONSOR: CROWDSTRIKE

Transportation - Walking, Venga Venga could not be any closer

Venga Venga is located on the Snowmass Mall, next to "Skittles" gondola

The CGAIT CUP will take place right after dinner.

Tuesday

Tues 7:00 - 3:00 

Conference Registration Open 

(Lobby of Conference Center)

Tues 7:00 - 7:50 Breakfast - Location move due to weather
*If you would like to eat in the rooftop terrace, you can take your plate up the elevator next to Salon B. The sun is shining, the view is beautiful...but it is 38 degrees.

(Salon B, level 1)

Tues 8:00 - 8:50 

Journey to Reimagine Municipal IT 

(Salon A)

Speaker: 

Mary Weeks,  Colorado Springs


Description:   10 years ago, the City of Colorado Springs IT Department had chronic challenges.  Rotating leadership, no best practices, vulnerable, unreliable, aging hardware and software, under-staffed and under-funded.  Mary Weeks, CIO for the City of Colorado Springs, will share an executive level view of how we enabled progress that led to our success so far.  

Tues 8:00 - 8:50 

How to Set Projects Up for Success

(Ziegler, 2nd floor)

Speakers: 

Paulina Bennett  - City of Louisville 

Cassie Lallak - Larimer County


Description: Larimer County IT department has been evolving its intake process from idea to project start. Come learn about the tools and techniques used to process these requests to support projects. We will review our process on how we analyze, solution, estimate, and determine organizational value to ensure the right projects are being worked on at the right time.

Tues 9:00 - 9:50 

We're All In the Same Boat! A Conversation on Data & Analytics

(Salon A)

Facilitators:  

Zach Haupin - Larimer County

Gregg Turnbull - Larimer County

Julie Elser - Larimer County

Gianna Baiges - City and County of Denver

Ashley Bolton - City and County of Denver


Description: Despite having different technology solutions, Larimer and Denver have had similar journeys in evolving their data program.  Come hear about technology stacks that were chosen, organizational structures that have evolved over time, as well as insights, experiences and challenges on topics suchs as reporting/analytics standardization, data governance, data cataloging and more! 

Tues 9:00-9:50 

Have you always wanted to provide the best training ever? Come find out how!

 (Ziegler Room, 2nd floor)

Speaker:  

Jonna Haberthier - Boulder County L&D Manager

Joshua Miller - Boulder County L&D Specialist


Description: Boulder County took on the challenge of how to train end users on Technology. We will share with you what we did, how we did and how you might take that challenge on yourself.

Tues 9:50 - 10:10 Break/Networking

Tues 10:10 - 11:00 

Local Government IT Staffing Challenges and the Benefits of Developing a Workforce Planning Strategy 

(Salon A)

Speaker:  

Kateri Abeyta - City and County of Broomfield, IT Director


Description: Local government technology workers are highly sought after, and workforce planning to include recruitment, retention, and training and development has some unique challenges. Understanding these challenges and developing a workforce strategic plan can assist technology departments in attracting and retaining top talent.

Tues 10:10 - 11:00 

ITSM Rollout/Lessons Learned

(Ziegler Room, 2nd level)

Speakers:  

Chaley Caudle - City of Fort Collins Sr Technology Manager

Savannah Leamon - City of Fort Collins, 

Gabrielle Henery - City of Fort Collins


Description: Previous State - Tools, licensing, service request, methodology.  Goals - Decrease manual ticket routing by 25%, create service catalog. ITSM&ITIL quick overview fro service manaagment. Results, Lessons Learned - OCM - Resistance! System Configuration, Feedback Loop, Metrics (what we had, where we need to go).  Next Steps - Implementing ITIL incident management and Service Request Management.

Tues 11:10 - 12:00 

Microsoft Audit, It's Not About Reconciling Licenses

(Salon A)

Speakers: 

Brian Bostwick - Arapahoe County

Kevin Beach - Adams County


Description: Arapahoe County (this past year) and Adams Count (several years ago) both went through Microsoft audits. We will discuss our experiences and how the whole process is not about compliance but money.

Tues 11:10 - 12:00 

Is Replication a Backup?

(Ziegler Room, 2nd level)

Speakers:  

Jake Klearman - Eagle County

Mark Olsen - Larimer County


Description: Replication and backup are two distinct concepts with different purposes and characteristics. While they both involve creating copies of data, they serve different objectives and provide different levels of data protection. Learn why replication is not considered a backup.

Tues 12:00 - 1:00 Lunch 

(Rooftop Terrace)

Tues 1:00 - 1:50 

Whole of State Cybersecurity

(Salon A)

Speaker:  

Michael Mercer, Program Manager, Office Information Techology, State of Colorado


Description: The Colorado Information Security Office Cybersecurity Outreach approach is a comprehensive effort to protect Colorado's systems from cyber threats that involve all levels of government, from state to local, as well as industry and the public. The approach is modeled from several cybersecurity frameworks, which are a set of standards, guidelines and best practices to help organizations reduce their risk of compromise. Mr. Mercer will be providing information about the several initiatives the ISO is working towards to secure Colorado's assets. 

Tues 1:00-1:50 

Support Desk SLA's

(Ziegler Room, 2nd level)

Speaker:  

Gerry Suazo - RTD

Amanda Bay - Eagle County


Description: We will explore examples of SLAs for Service Delivery, discuss best practices, and exchange ideas and practices for better customer experiences. Whether your SLAs are published and shared with your customers or just internal IT performance measures, join us to get and share insights about the success and challenges of managing service levels and improving IT customer satisfaction.

Tues 2:00 - 2:50 

Roundtable: MFA/SSO

(Salon A)

Speakers:  

John Sobieralski - City of Aspen

Sarah Wright - formally with the City of Boulder

Robin Schmalzbauer - City & County of Broomfield


Description: Multi-factor authentication (MFA) and single sign-on (SSO) are essential security measures to protect your organization’s data and systems from unauthorized access. However, implementing and managing these solutions can pose significant challenges, such as user adoption, device compatibility, and technical support. In this roundtable session, you will have the learn from others who have successfully deployed MFA and SSO in their organizations. 

Tues 2:00-  2:50 

Workday/ERP Journey: What a Long, Strange Trip It's Been

(Ziegler Room, Level 2)

Speaker:  

Olga Kudzme - Lakewood

Julie Field- Jefferson County

Chad Mitchell- City and County of Denver

Lorena Zilo- Aurora

Patrick McMahon - RTD 

Ashley Bolton (Facilitator)


Description: Several municipalities and counties have embarked on journeys to replace ERPs.  Come hear from several that chose Workday. 

1.        Preparing for the journey (connecting, change management)

2.        Embarking on the journey (assessments, RFP, selection)

3.        Enjoying the trip (despite flat tires and other obstacles)

4.        Reaching the destination (lessons learned!)

Tues 2:50 - 3-10 Break/Networking

Tues 3:10 - 4:00 

Roundtable: AI

(Salon A)

Roundtable: AI - Location: Salon A
Speaker: 

Gregg Turnbull, Larimer County

Lisa Godwin, City of Fountain 

Description: Let’s chat about Chat GPT, Bard, and other Generative AI These past 6 months, there has been a seismic shift in our awareness of ChatGPT and generative AI- its capabilities and its potential abuse. The implications for local government are immense and rapidly changing. For those that survive the robot apocalypse I’d love for us to gather and take stock of this very exciting, slightly terrifying, brave new world.

Tues 3:10 - 4:00 

Cybersecurity Outreach: Building Rapport and Partnerships with Users

(Ziegler Room, Level 2)

Speaker:  

Joe Howe - City and County of Broomfield, Security Analyst


Description: Aware users will prevent successful cyberattacks by communicating quickly with Information Security if they feel comfortable and are committed to the “security is everyone’s job focus.”

Tues 4:10 - 5:00 

Our Experience After Developing with a Low Code Platform

(Salon A)

Speaker:  

Becky Onifer Arapahoe County

Mike Wise Douglas County


Description: Douglas County three ago and Arapahoe County a year ago adopted low code platforms to develop semi-complex applications.  We will present on what our experience has been, what are the strengths, and weaknesses, and where these types of tools fit in our toolbox.

Tues 4:10 - 5:00

Deploying Application Updates and PC Images Using SCCM and PDQ
(Ziegler Room, Level 2)

Speakers:  

David Blum - Eagle County

Brian Ingoldsby - Eagle County


Description: While both SCCM and PDQ Deploy are powerful tools for deploying PC images and updates, they have some differences that may make PDQ Deploy a preferred choice in certain scenarios.  Learn about Eagle County's journey from using SCCM and its transition to PDQ for all PC images deployments and software updates.

Tues 5:00 - 6:00

Free Time

Tues 6:00 - 7:00

Sponsor Reception 

(Salon C & Lobby)

Tues 6:50

Sponsor RAFFLE - To win you must have signed up with each sponsor and be present to win

Tues 7:00 - 9:30

Dinner - Snowmass Lanes & Lounge (Bowling)

MEMBERS ONLY & Dinner Sponsor: Crossconnect Engineering

Transportation - Walking or your own transport


Location: Snowmass Lanes & Lounge

105 Daly Ln, Snowmass Village, CO 81615

Google Map

Dinner on Tuesday will be a hop, skip and a jump away from our hotel at Snowmass Lanes and Lounge.  Dust off your bowling shoes if you have them.  If not you will be provided shoes.  We'll have to be nice and share with each other since there aren't enough lanes for all of us to bowl at once.  Food will be a buffet.

Wednesday

Wed 7:30 - 8:30 (later start time)

Breakfast ( Moved inside to Salon B, level 1)

Wed 8:30-10:30 

HB21-1110 (Colorado Laws For Persons With Disabilities)

(Salon A)

HB21-1110 - Location: Salon A
Speakers:  

Kevin McDaniel - CO Springs, 

Amanda Arnce - City of Englewood, 

Kate Miller - OIT Technology Accessibility Program, Laurie Kubitz - OIT Technology Accessibility Program 

Wed 10:30 - 10:50 Break/Networking

Wed 10:50 - 11:45 

Attendee Raffles & CGAIT Business Meeting
Members Only

(Salon A)

Attendee Raffles & CGAIT Business Meeting - Location: Salon A

Old School Version Agenda 

2023 Summer CGAIT Conference Agenda Old School

Mon 1:00 - 1:15 (no later) 

Load transportaion for Excursions  

(Outside lobby by Valet)

Meet outside the lobby by the valet area NO LATER THAN 1:15pm. Please don't be late as it will delay the entire tour. MEMBERS ONLY - CLOSED TO ALL SPONSORS