Location: Outside on Starks Deck - Viewline Hotel

President and Vice President

INCREASE YOUR INFLUENCE

Dean Savoca

Eight Essential Attributes of Successful Leaders

Unlocking the impact of influence can give you control in an often-chaotic industry.

What qualities do most leaders have in common that guarantee their success? Here’s a hint: they all surround the concept of influence – being able to influence themselves, by evaluating and managing their own behaviors and habits, before they can influence others.

With the current speed of business in the meetings and events industry, how can developing influence over yourself make you a more successful sales director, meeting planner, or convention service manager? Take it from the research results compiled from more than 10,000 executive coaching sessions and hundreds of team sessions with associations, businesses, and boards of directors -- managing yourself can positively affect your thinking, your actions, and ultimately, your results.

• discover eight attributes of successful leaders

• create a Wheel of Influence to guide your professional development and leadership growth

• pinpoint the area that will help you to achieve a higher level of influence

Dean Savoca, M.Ed., BCC, CSP™ is the performance development partner for leaders who want highly-effective teams that are focused, aligned and inspired. Simply put, Dean helps leaders coach their people. A 25-year veteran of the meetings and events industry, Dean combines an early career in hospitality sales and operations with a Master’s Degree in Organizational Performance and Change, and has spent the last 15 years speaking, training and coaching on leadership and development. He helps participants identify the core issues they face daily that impact performance development, people management and team alignment – and rallies them to action, often right there in the room. The result is a better bottom line – boosted by improved performance, higher productivity, and more cohesive teamwork. Dean is a board-certified coach and has conducted 10,000 executive coaching sessions. He is also a Certified Speaki

Open to Members only

Learn what other agencies have going on. The benefit of this is to make notes of who to reach out to after the session to discuss topics your agency might be considering, are in the middle of or advice you have for them. Each member agency will have 2-5 minutes (depending on attendance #'s) for a representative from their agency to introduce teammates and share with the group things like: successes, failures/ take two’s, projects underway, any questions they have for the rest of the membership.

Meet outside the lobby by the valet area NO LATER THAN 1:15pm. Please don't be late as it will delay the entire tour. MEMBERS ONLY - CLOSED TO ALL SPONSORS

Location: Outside on Starks Deck - Viewline Hotel

Fireside Chat - Maintenance Management of IT Infrastructure - Location: Salon A
Facilitator: Ernesto Chavez - City of Lafayette
Description: Fireside chats are free form sessions that have no presenter. This is a time for members to share what they know about the topic or ask questions from other agencies. This session will focus on Maintenance Management of IT Infrastructure.

Human-Centered Digital Transformation using Low-Code and Composable Tools - Location: Independence Auditorium
Speaker: Hilaire Brockmeyer - Arapahoe County
Description: Digital transformation is at the peak of many governments' lists of ‘must dos’ in 2022. Thought innovation, change management, dexterity, flexibility, and composing lightweight toolsets are critical when piloting and scaling resident-centric applications. Learn how Arapahoe County Information Technology is building a scalable framework of services to improve the resident experience and trust in government.

Fireside Chat - Lessons Learned in Fiber Build-Outs - Location: Salon A
Facilitator: Kateri Abeyta - Broomfield

Description: Importance of a resilient network for continuity of our city and county operations. Many approaches and opportunities to successfully build out a network. It's a marathon not a sprint. Even with the best planning, roadblocks pop up. Let's talk about how e navigate them.

Roundtable: Whole of State Cyber Security Plan for Colorado Local Governments & End User Cyber Training - Location: Independence Auditorium
Speakers: Ben Edelen - Boulder County & Amanda Bay - Eagle County
Description: The Whole of State Working Group (WoSWG) is a collaborative effort between the cyber security leaders across many Colorado government and special district cyber security leaders. The working group is 3 years into the execution of a 10 year plan to call into existence the resources all Colorado governments will need to meet the challenges of preventing and responding to cyber attack.

This local-led effort has begun to gain major traction with the state, national security, and non-profit partners, and has become the model for the rest of the nation. A partnership between the WoSWG and the National Cyber Security Center (NCC) has resulted in the creation of a Colorado Cyber Resource Center (Home Page - Colorado-CRC) specifically for the defense of the smallest, least funded cities, counties, and special districts. This center includes a cyber range for the development of new security talent, a free and open incident management process which is aligned with our emergency management apparatus, a training series specific for small government teams, and most importantly a guide on how to get started protecting your agency at very low cost.

Next the WoSWG will be creating a Colorado Cyber Governance group, and then forming and staffing a Colorado Information Sharing and Analysis Center (CO-ISAC) specifically to defend local governments.

This presentation will be a briefing on the WoSWG's work, how you can join the effort, and an overview of the resources which you can use for your own agency, or share with the small and underrepresented agencies in your sphere of influence. We will also dive into successful End User Security Training programs.

Roundtable: UCaaS (Unified Communications as a Service) - Location: Salon A
Speakers: Hunter Hedden, CIty of Centennial, Scott Rogers - City of Littleton, Mark Pfaffinger - Larimer County, Hunter Hedden - City of Centennial
Description: Listen to how 4 different agencies selected their UCaaS/ Phone System and implemented them.

The Power of Culture - Location: Independence Auditorium
Speaker: Ernesto Chavez - City of Lafayette
Description: A breakdown of how individual power and the collective culture are interrelated and how to use this understanding to navigate positive organizational change.

Everyone Communicates, Few Connect - Location: Salon A
Speaker: Doug Emerson, BetterLead
Description: In this talk we will go over the 5 main principles that lead to better connection between people, groups, and audiences. Connecting with others is more of a skill than a natural talent, that means that it can be taught, practiced, and developed.

Best Practices for Measuring Service Desk effectiveness - Location: Independence Auditorium
Speakers: Gerry Sauzo - RTD, Sarah Wright - formerly City of Boulder
Description: A discussion of Best Practices for measuring your Service Desk effectiveness to improve efficiency and customer satisfaction.

Emotional Intelligence – A Leadership Advantage - Location: Salon A
Speaker: Andy Cornell - Arapahoe County

Emotional Intelligence is a leadership competency that quickly went from nice-to-have to must-have for leaders attempting to navigate in increasingly collaborative, connected, and complex work environments. Leading in the post-pandemic world is more about understanding neuroscience and your own levels of self-awareness to handle ambiguous situations, conflict resolution and relationship management. Learn why EQ is an essential skill for today’s leaders.