Student Technology Support
Call (209) 556-1570 (Option 1) between the hours of 7:30am - 5:00pm for immediate help with technical problems.
Feel free to also chat with a Technology Support representative using the chat bot window or submit a support request below.
If you would like us to contact you for remote support, please submit a Technology Support Request by clicking this link. This is recommended for problems that are not urgent. If you have an urgent problem, please call (209) 556-1570 (Option 1)
Not all Chromebook or wireless hotspot problems can be fixed over the phone.
Please see the information below on how to get a replacement Chromebook or wireless mobile hotspot near you.
If you need to turn in your Chromebook, hotspot, or Chromebook power adapter for repair, you may visit your child's school site for exchanging the damaged technology item for a replacement.
In rare cases, the service you might be trying to access is down. Visit our Is IT Down page for more info.
Guides
Below are guides for using Chromebooks, digital learning tools, and how to troubleshoot common Chromebook issues. If you're having a problem accessing digital curriculum or applications, please notify your teacher.