Steve Hecht and I met Reverend Harry Evans on site to inspect the roof at St Francis De Sales School in Beckley, West Virginia. During the initial inspection, Harry had three main concerns that he communicated to us. The first one was a warranty. The previous roof they had installed failed, and they attempted to claim a warranty repair. However, they were told their warranty only covered materials. The second concern was ponding water. We measured out the roof and drains so that we could install a new tapered roofing system. The third was completion time. 

They needed the roof installed during summer break while the children weren't present. During the inspection, we discovered that the decking of the building was Tectum Decking (AKA Shredded Wheat). I explained this type of decking to Reverend Harry and the potential safety issues that can happen if new roofing is placed over it without completely replacing it. Mr. Hecht spoke with Harry and explained the Catholic program and benefits CentiMark has in place. 

Harry was very impressed with our assessment and what we could offer his facility! I met with Reverend Harry, Principal Mary Grace Depolo Peck, and Father Leonard Smith on a later date to deliver the roofing proposal. At that time, I showed them the engineered drawing showing how we could taper the roof to help decrease or eliminate the ponding water, and samples of all the materials we would use. I had already spoken with our operations department to secure the materials to start and finish the project within the requested timeline. I explained to them that the CentiMark warranty is a non-prorated warranty that covers both materials and labor. I emphasized the importance of safety on a project that utilizes Tectum decking. This included an explanation of how our crew would be tied off and 100% secured when the Tectum deck was exposed to ensure our crew's safety and the safety of the people in the building. 

I also spoke of the values that come with partnering with CentiMark. A few days later, Harry called me and explained that CentiMark was about 30% higher than the other contractor, but he and Mary Grace were satisfied with it since CentiMark was going to ensure safety and that we could guarantee them the timeline they needed. Harry told me that he does not doubt that with everything we presented to them, CentiMark was the best contractor for this project. The project has gone great, and they are very pleased with the end result.

-- John Reynolds