This Mobile Privacy Policy (“Policy”) applies to users of Agrani Education Fee, a service provided by Agrani Bank PLC in partnership with Doer Services Ltd. (DOER). The terms “Agrani Bank”, “Bank”, “we”, “us”, or “our” refer to Agrani Bank PLC and its affiliates. This Policy outlines how we collect, use, and protect institutional data when you use the Agrani Education Fee mobile application (“App”).
By downloading and using the Agrani Education Fee App on your mobile device, you agree to the terms outlined in this Policy, including your consent to the collection and use of institutional data as described below.
We do not collect any personal or personally identifiable information (PII) such as name, address, date of birth, national ID, or biometric data.
The data we collect is strictly institutional and fee-related, and includes:
Roll number / Registration number
Academic session and semester
Department, faculty, degree, and year
Fee category and fee type
Selected fees and their amounts
Payment gateway and method used
Transaction identifiers (for tracking purposes only)
This information is collected solely to facilitate secure and accurate processing of academic fee payments.
When you interact with the App, we may collect minimal, non-personal technical data for security and optimization purposes:
Device type and OS version
Screen size and display settings
Anonymous analytics to help improve the app’s performance
This information is never linked to an individual and is used only to support a reliable and secure user experience.
We may work with trusted third-party service providers to support functions like fee processing and secure payment handling. These partners are bound by strict confidentiality and data protection agreements and are only given access to the minimum institutional data required to perform their services.
The institutional information we collect is used exclusively for:
Validating your academic status with your educational institution
Generating accurate fee information for your account
Processing your payments through selected gateways
Generating digital receipts and status updates
Ensuring security, fraud prevention, and technical functionality
Meeting regulatory or compliance obligations (as required)
We may share institutional fee data with:
Your educational institution for verification and reconciliation
DOER (our technical partner) under strict data protection obligations
Payment gateway providers to complete transactions
Regulatory authorities, if legally required
We do not share, rent, or sell any user information for marketing or unrelated purposes.
All data shared through the Agrani Education Fee App is protected through encryption and secure communication protocols.
Users authenticate using system-generated tokens and OTP-based validation during registration.
We strongly advise users not to share any app login details or payment references with unauthorized parties.
For any questions or feedback regarding this Privacy Policy, please contact:
📞 Call Center: 09606-606606
✉️ Email: support@doer.com.bd
This Privacy Policy may be updated from time to time. Continued use of the App after any update constitutes acceptance of the revised terms.