Conflict Resolution

CONFLICT RESOLUTION 

Administrators, faculty and staff members at Cazenovia Central recognize that from time to time parents and community members will have concerns and complaints regarding instruction, district programs, materials and student management. The school district welcomes any constructive criticism when it is motivated by a sincere desire to improve our education programs and increase school efficiency. 

Officials at the Cazenovia Central School District believe that complaints and grievances concerning school personnel are best handled and resolved as close to their origin and in as timely a manner as possible in order to be fair to all involved. Therefore, the proper channeling of complaints initiated by a student or parent should be as follows: 

Student or Parent should follow these three steps in order:

• Teacher or Staff Member 

• Principal or Supervisor 

• Superintendent of Schools 

If after discussing the complaint at the school and district level the complainant is not satisfied, the complainant should present the complaint in writing to the Board of Education. Factual material such as names, dates, names of witnesses, and other such specifics should be included in the written complaint. 

In order to discourage hearsay, rumors, or prejudiced opinions, students and their parents are encouraged to contact school personnel at the time of any incident.